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Boards Should Take Responsibility for Cybersecurity. Here’s How to Do It

Harvard Business Review

Board members should also make sure that the plan is thorough: marketing, crisis communication, risk mitigation, and decision making in the moment can be overwhelming and lead to errors. Without strong support from executive management and the board, companies are unlikely to develop strong cybersecurity practices.

CAPEX 8
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Don’t Play with Dead Snakes, and Other Management Advice

Harvard Business Review

During a long and illustrious career that is far from over (you can read all about one of his most recent ventures — building the most direct fiber-optic connection between Chicago and New York – in Chapter One of Michael Lewis’s new book ), Barksdale has become a big believer in the value of the folksy aphorism as management tool.

Advice 8
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Only Half of Companies Actually Use the Competitive Intelligence They Collect

Harvard Business Review

And yet for almost every company that uses CI in their decision-making, there’s another that disregards CI’s mix of industry analysis, rival positions, and market insight to their detriment. and European corporations, from CI-trained analysts in marketing, business development, strategy, R&D, finance, and other fields.

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Big Data Doesn't Work if You Ignore the Small Things that Matter

Harvard Business Review

So why do companies spend millions on big data and big-data-based market research while continuing to ignore the simple things that make customers happy? Big data is today's panacea, the great new hope for unlocking the mysteries of marketing. We all have. Shut down their customer service on weekends?

CAPEX 15
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IT Cannot Be Only the CIO's Responsibility

Harvard Business Review

IT is not something that can be managed from a box on the organizational chart. It may make costs more predictable and shift investments from CapEx to OpEx. Unfortunately, this is not the view in most C-suites. Just look at what most do: They appoint a CIO and give him or her a budget and a mandate to get on with it! They never have!

CIO 8
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Is Your Company Actually Set Up to Support Your Strategy?

Harvard Business Review

An “operating model” — how a company organizes and manages its resources to achieve its strategic ambitions — is the bridge between strategy and execution. Are you focusing opex and capex on these priorities in order to build competitively differentiated capabilities? None of these are easy questions.

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4 Models for Using AI to Make Decisions

Harvard Business Review

At some of the world’s most successful enterprises — Google, Netflix, Amazon, Alibaba, Facebook — autonomous algorithms, not talented managers, increasingly get the last word. Elite MBAs (Management by Algorithm) are the new normal. Top management would have to trust its computationally brilliant bidding software.