Harvard Business Review

OCTOBER 5, 2012

So why do companies spend millions on big data and big-data-based market research while continuing to ignore the simple things that make customers happy? Big data is today's panacea, the great new hope for unlocking the mysteries of marketing. We all have. Shut down their customer service on weekends?

CAPEX 15

CAPEX Balanced Scorecard Hedge Software 15

Harvard Business Review

JULY 19, 2013

Of course, this response would be fine if the challenge were merely to deploy technology (on time and to budget) and ensure it continues to function properly for as long as required. Technology? This only results in technology being deployed on time and to budget and works. IT management Information & technology'

CIO 10

CIO CAPEX Budgeting CRM 10

Harvard Business Review

NOVEMBER 16, 2017

Board members should also make sure that the plan is thorough: marketing, crisis communication, risk mitigation, and decision making in the moment can be overwhelming and lead to errors. Focus as much on culture as technology. Security is so much more than purchasing antivirus software and conducting penetration testing.

CAPEX 8

CAPEX Chief Financial Officer How To Committee 8

Harvard Business Review

JANUARY 27, 2017

Executives who wouldn’t hesitate to automate a factory now flinch at the prospect of deep-learning algorithms dictating their sales strategies and capex. Even better, they would respond 10 times faster to market moves than existing processes while requiring minimal human intervention. That was the challenge. All-In Autonomy.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

NOVEMBER 22, 2017

And finally, does the operating model support the company’s strategic mission with the right combination of people, process, technology, and tools? Are you focusing opex and capex on these priorities in order to build competitively differentiated capabilities? None of these are easy questions.

Strategy 8

Strategy Company Banking Apparel 8

The Horizons Tracker

FEBRUARY 20, 2020

It looked at the role technology plays in economic recoveries, both in terms of economic growth and the number of jobs. The dissemination of technology. Indeed, a recent German study found that the jobs landscape is harmed by the poor distribution of technologies such as robotics throughout the economy.

TCO 83

TCO Decentralization CAPEX Industry 83