The Horizons Tracker

FEBRUARY 20, 2020

While costs and expertise are both elements that robotics as a service can help to address by making investments a matter of operational expenses rather than capital expenses, and the maintenance of the technology outsourced to the provider, there is still a strategic divide in many smaller businesses.

TCO 83

TCO Decentralization CAPEX Industry 83

Harvard Business Review

JULY 19, 2013

It would also mean that outsourcing to a proven tech provider would be a legitimate response to perceived problems with IT (get someone with more experience and knowledge to run it for you). It may make costs more predictable and shift investments from CapEx to OpEx. They never have!

CIO 10

CIO CAPEX Budgeting CRM 10

Harvard Business Review

JANUARY 27, 2017

Executives who wouldn’t hesitate to automate a factory now flinch at the prospect of deep-learning algorithms dictating their sales strategies and capex. The Autonomous Outsourcer. Business process outsourcing becomes business process algorithmization. The implications of success scare them more than the risk of failure.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8