Women on Business

DECEMBER 2, 2010

Building Customer Loyalty Building customer loyalty by being loyal to them. Any business person worth their salt will tell you that. Employee Brand Differentiation Differentiating oneself in the workforce today may hold the key.

Brand 215

Brand Press Release Discount Customer Loyalty 215

Michael Lee Stallard

AUGUST 24, 2017

The level of customer loyalty Costco has developed with its members is the envy of every retailer. Costco provides career opportunities for its employees. The fact that Costco’s senior executives started out working on the front lines in warehouses is a testament to upward career mobility. Value People.

Competitive Advantage 309

Competitive Advantage Bottom-up Ryan Customer Loyalty 309

N2Growth Blog

SEPTEMBER 4, 2011

A leader’s message has a direct impact on their personal and corporate brand equity, how they manage a crisis, marketing initiatives, investor relations, press and public relations, team building and employee engagement, customer loyalty and virtually any other mission critical area of chief executive responsibility.

Audience 321

Audience Chief Executive Officer Media Content 321

N2Growth Blog

JANUARY 3, 2011

Following are five representative tips that will help you recognize the need for a reengineering initiative: Unusual declines in revenue, margin, market-share, customer loyalty, or brand equity. Even if the above areas are not yet in decline, but you are witnessing unusually slow growth or zero growth you still have a problem.

Restructuring 305

Restructuring Blog CEO Brand 305

Frank Sonnenberg Online

APRIL 15, 2025

Make it easy for customers to resolve issues, or leave them to fend for themselves? Disappoint customers, then refuse to apologize? Fail to respond to customers in a timely manner? Demand customer loyalty without offering it in return? Take loyal customers for granted?

Customer Loyalty 79

Customer Loyalty Loyalty Long-term Short-term 79

Eric Jacobson

NOVEMBER 29, 2024

Reputational : greater recognition as a trusted and reliable brand that in turn elicits greater customer loyalty. And if you are not necessarily part of a start-up and early in your career, think hard about your own life purpose and use it as a filter to make important life decisions including where you might want to work.

How To 73

How To Operations Customer Loyalty Objective 73

Lead Change Blog

FEBRUARY 4, 2020

Joel Garfinkle of the Career Advancement Blog shared Get Promoted at Work: Your 10-Point Plan. Dan writes, “Imagine: a leader who knows how to gain efficiencies, decrease costs, increase employee retention, and inspire customer loyalty based on taking another’s point of view? Find Bernd on Twitter at @moreleadership.

Leadership Development 268

Leadership Development Development Leadership Simon 268

Lead Change Blog

SEPTEMBER 1, 2015

Taking a large, national chain that had decreased in popularity for various reasons over a number of years and once again winning customers’ loyalty: extremely difficult. I think it’s really important to look at leadership as not just another step up the career ladder, but a opportunity to give back using your own unique set of skills.

Resources 150

Resources Customer Loyalty Open-book Commitment 150

Skip Prichard

JANUARY 14, 2020

As someone who has spent their career going inside organizations that do customer service extremely well – from Nordstrom, USAA, Southwest Airlines, Zappos , L.L. At Zappos, employees refer to themselves as Zapponians; their lobby gift shop is the Z’Boutique, the contact center is called the Customer Loyalty Team, and so forth.

Airlines 117

Airlines Mission Statement Customer Loyalty Mayo 117

Eric Jacobson

OCTOBER 7, 2022

Reputational : greater recognition as a trusted and reliable brand that in turn elicits greater customer loyalty. And if you are not necessarily part of a start-up and early in your career, think hard about your own life purpose and use it as a filter to make important life decisions including where you might want to work.

How To 120

How To Operations Customer Loyalty Objective 120

Eric Jacobson

JULY 30, 2023

Reputational : greater recognition as a trusted and reliable brand that in turn elicits greater customer loyalty. And if you are not necessarily part of a start-up and early in your career, think hard about your own life purpose and use it as a filter to make important life decisions including where you might want to work.

How To 105

How To Operations Customer Loyalty Objective 105

The Horizons Tracker

AUGUST 18, 2019

The researchers examine four key performance indicators to assess the impact of wellbeing investment: customer loyalty, employee productivity, profitability, and employee turnover. Why engagement matters.

Customer Loyalty 72

Customer Loyalty Education Loyalty ROI 72

Strategy Driven

JUNE 10, 2019

You need to make sure that you are attracting the top talent with competitive wages, bonuses, and a pleasant working environment and retain these top performers with job satisfaction and career development opportunities. Promote Customer Loyalty. Attracting New Customers. Create & Share Content.

Industry 51

Industry Customer Loyalty How To Loyalty 51

Strategy Driven

JANUARY 22, 2020

Some simple ways to achieve this include offering rewards and incentives, holding regular career development meetings, and maintaining a welcoming, supportive atmosphere in the workplace. Finding ways to enhance the customer experience can be a reliable way to grow your business and generate more sales.

Short-term 68

Short-term Customer Loyalty Advertising Marketing 68

Strategy Driven

JULY 11, 2013

Episode 45 – Marketing & Sales: Closing the Value Gap examines the evolution of the business-to-business selling process and the gap between what customers want and what their service providers and vendors provide. how Accelerator Selling addresses the customer’s desired focus on business results.

Marketing 67

Marketing Customer Loyalty Competitive Advantage Resistance 67

Strategy Driven

SEPTEMBER 24, 2012

I had an informal logistics meeting with some of the association members before the event when Jamie, the young woman who directed me to my preparation room, talked to me about her career. Jamie was seeking to gain control of her self and her power first, and find her career path second. I asked her what she was seeking to become.

Seminar 50

Seminar Self-aware Sports Customer Loyalty 50

Strategy Driven

AUGUST 4, 2014

Jeffrey, I’m new to the mortgage business after a 10-year career as a professional athlete. It’s all about reputation. It’s all about quality. It is not all about price anymore. Best regards, Jeffrey. Reprinted with permission from Jeffrey H. Gitomer and Buy Gitomer. About the Author.

Retail 67

Retail Price Customer Loyalty Learning-by-Doing 67

Strategy Driven

JULY 21, 2014

In my career I have learned two powerful words that complete the selling process. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

Customer Loyalty 67

Customer Loyalty Competitive Advantage Seminar Books 67

Strategy Driven

APRIL 23, 2012

And how important are those skills to your sales success, your business success, your social media success, and your career success? How much better are your writing skills? How much better are your presentation skills? I’ve been a professional writer and professional speaker for 20 years. Reprinted with permission from Jeffrey H.

Reputation 66

Reputation Open-book Customer Loyalty Seminar 66

Skip Prichard

JUNE 26, 2019

Over the course of my career, I have seen the business world transform and certain powerhouses, think Amazon, Apple, and Uber, redefine the business model to capture incredible value. In other cases, a company might build an in-demand product or service but struggle to execute to customer expectations. Steve Coughran.

Strategy 81

Strategy SWOT Company Customer Loyalty 81

Strategy Driven

MAY 23, 2016

Here is what will make you or anyone near you, or anyone in a job they consider beneath them, or anyone who hates work, understand the formula for emerging into a better career – certainly a better job. Looking at your job as menial rather than a steppingstone towards your career. Your internal happiness. Your attitude toward work.

Company 50

Company Advertising Merchandising Retail 50

Eric Jacobson

DECEMBER 6, 2022

Reputational : greater recognition as a trusted and reliable brand that in turn elicits greater customer loyalty. And if you are not necessarily part of a start-up and early in your career, think hard about your own life purpose and use it as a filter to make important life decisions including where you might want to work.

How To 65

How To Operations Customer Loyalty Objective 65

Eric Jacobson

JULY 5, 2022

Reputational : greater recognition as a trusted and reliable brand that in turn elicits greater customer loyalty. And if you are not necessarily part of a start-up and early in your career, think hard about your own life purpose and use it as a filter to make important life decisions including where you might want to work.

How To 65

How To Operations Customer Loyalty Objective 65

Eric Jacobson

FEBRUARY 7, 2022

Reputational : greater recognition as a trusted and reliable brand that in turn elicits greater customer loyalty. And if you are not necessarily part of a start-up and early in your career, think hard about your own life purpose and use it as a filter to make important life decisions including where you might want to work.

How To 65

How To Operations Customer Loyalty Objective 65

Strategy Driven

AUGUST 13, 2012

Action five: Write down your ideal job or career, and then write down what you have to do or learn to get there. Give yourself a chance to become ‘BEST’ at your job and your career. Action three: Beside each remedy, write down what you or others could be doing. DECIDE if you are in or out. If out, get out quick.

Stress 50

Stress Customer Loyalty Learning-by-Doing Seminar 50

Strategy Driven

AUGUST 26, 2013

’ For your photos, your travels, your creativity, your career, your achievements, your cute kids, your passions, and your family. You don’t have to be a writer, just a smartphone user. Very few words are needed – just photos and short videos. There’s a chance to be ‘liked.’ There’s a chance to comment.

Media 63

Media Follow-up Customer Loyalty Competitive Advantage 63

Strategy Driven

JANUARY 6, 2014

IDENTIFY YOUR BIG PICTURE: What’s going on in your life and your career right now? I think it’s also important to separate family opportunities from business and career opportunities. ” “Why do I want to grow my career?” What’s going on with your family, your money, your health, and your happiness?

Goal 50

Goal Incentives Objective Customer Loyalty 50

Strategy Driven

MAY 19, 2014

Finding the decision maker and speaking with that decision maker intelligently are not just critical, they’re also skills that can be career building or career ending. Early in my career, I created a question that helped me find decision makers without ever asking anyone who the decision maker was. Gitomer and Buy Gitomer.

Customer Loyalty 51

Customer Loyalty Follow-up Competitive Advantage Books 51

Strategy Driven

MAY 2, 2016

How will a new job get you closer to your real career goals? A career decision. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

Belief Systems 50

Belief Systems Customer Loyalty Seminar Books 50

Strategy Driven

NOVEMBER 5, 2012

Especially if you’re in sales and your income and career are based on the decisions of others. If you’re willing to think deeper about the decision making process for yourself, it may help you understand how others make their decisions. Reprinted with permission from Jeffrey H. Gitomer and Buy Gitomer. About the Author.

Politics 56

Politics Price Customer Loyalty Seminar 56

Strategy Driven

OCTOBER 26, 2015

Attitude controls, rules, affects, and directs your career, your family life, your personal life, and you. Everyone, you included, has heard the expression, “Attitude Is Everything!”. Let me break down the elements of that expression for you – maybe for the first time. Attitude has power. Personal power. And the best part is: YOU CONTROL IT.

How To 50

How To Customer Loyalty Seminar Definition 50

Strategy Driven

DECEMBER 29, 2014

How does what you see impact your world, your education, your sales, your career, your success, your family, and your life? How are you taking advantage of that power? How would you rate your power of observation? What are you looking at? Reprinted with permission from Jeffrey H. Gitomer and Buy Gitomer. About the Author.

Power 62

Power Competitive Advantage Customer Loyalty Learning-by-Doing 62

Strategy Driven

APRIL 15, 2013

You seem to be doing the right thing – INCREASING SALES, and having the best year of your career. Let me address sales leaders… REALITY QUESTION FOR SALES MANAGERS: Why would you, as a leader, take an improving salesperson who is having the best year of their career, and tell him or her they’re “not making enough calls”?

CRM 50

CRM Customer Loyalty Seminar Follow-up 50

Strategy Driven

APRIL 16, 2012

If you’re allocating too much time to watching TV, or other nonsense activities, you’re wasting valuable career-building opportunities. One of the weakest and least exposed shortcomings of salespeople is how they use time. Will this help me build better relationships? Reprinted with permission from Jeffrey H. Gitomer and Buy Gitomer.

Customer Loyalty 50

Customer Loyalty Competitive Advantage Creativity Seminar 50

Strategy Driven

OCTOBER 12, 2015

REALITY: When a significant event is about to occur that can alter both career path and income, the more time you spend moving forward by creating ideas and taking action, the less time you will have to dwell on the circumstance and fall into the pit of self-pity. .’ Very few of them only look for the positive. ’ Change that.

Customer Loyalty 50

Customer Loyalty Library Seminar Books 50

Strategy Driven

MAY 16, 2016

Career Growth. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Reprinted with permission from Jeffrey H.

Succession 51

Succession Education Mentor Motivation 51

Strategy Driven

MAY 7, 2012

I am a living example of what writing can do to change a career. CEOs want to create great reputations, keep customers loyal, keep employees loyal, have no problems, maintain safety, and make a profit. Write an article. Nothing breeds attraction like the written word. Write an industry white paper. Gitomer and Buy Gitomer.

White Paper 50

White Paper Reputation Customer Loyalty Seminar 50