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Using Technology to Improve The Sharing of Knowledge

Curious Cat

Manu Vora kicked the discussion off with his post on The Gift of Knowledge Transfer Through Technology. My career has been largely shaped by the pursuit of better ways to communicate. Technology can help improve our adoption of better understanding. The rate at which we incorporate new knowledge is still very poor.

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Deming Lecture by Dr. Jeff Wu on Quality Improvement from Autos to Nanotechnology

Deming Institute

Deming Lecture at the 2012 ASA Joint – Quality Improvement: From Autos and Chips to Nano and Bio” by Jeff Wu, Georgia Institute of Technology. Deming’s major insight was to recognize that Shewhart’s idea [control charts, chance and assignable causes etc.], Dr. Wu also points out.

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On Disrupting Yourself

QAspire

During 2001 dot com bubble, one of my friends, a competent software developer, was laid off because of lack of business in the technology he worked in. He was smart enough to understand that the company needed people in a new project that was to be developed on a totally different technology. Related Posts at QAspire.

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Speed Of Learning As The New Competitive Advantage

The Horizons Tracker

Edwards Deming and encapsulated by Japanese car giant Toyota, whose quality circles, kaizen and takt time quickly spread throughout the manufacturing sector. In a superjob, technology has not only changed the nature of the skills the job requires but has changed the nature of the work and the job itself.” Learning fast and slow.

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Jobs to be Done

Deming Institute

To me this is a great example of extending Deming’s ideas with a great deal of useful content on how to effectively become more customer focused. Some are little (pass the time while waiting in line); some are big (find a more fulfilling career). Dr. Deming would talk about the importance of knowing what business you were in.

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The Quest of Better Outcomes: Hierarchy Versus Process

QAspire

Your reference to gaps in the lateral movement of work reminded be of Frank Voehl’s post on the Deming Learning Network - “Managing the White Space&#. I sometimes wonder about an organization with a loose and nimble structure with a solid work-flow and technologies that enable such an efficient work-flow. Vamsi´s last blog.

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Improving Management Globally

Curious Cat

I would look at how to use technology to connect members to knowledge (and knowledgable experts) they need. It would also be a professional association for quality professionals – helping connect them to jobs, helping them find the knowledge and skills to grow during their careers etc. I am not sure if it can be done usefully.