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He’d come to see the capabilities of his middle managers and senior managers in a different light, and he could now be consistent in supporting them so they’d keep developing too.” Continual improvement with Kaizen This idea of continual improvement has been a guiding light for Sumbal’s career.
Edwards Deming and encapsulated by Japanese car giant Toyota, whose quality circles, kaizen and takt time quickly spread throughout the manufacturing sector. The nature of technology development might also provide some pointers as to how learning at work should change.
Speaking of continuous improvement, my GM plant also had a very traditional “suggestion system,” not a Kaizen-style approach to improvement. The Livonia Philosophy (as written, not practiced) also sounds like Lean in the goal of utilizing of all people’s skill and creativity, as we practice in the Kaizen model.
Our ways of thinking about careers, colleagues, and collaboration will need to become more flexible and adaptable. The Japanese employees, while already fluent with Japanese concepts such as kaizen (improvement) and omotenashi (hospitality), struggled to become proficient in English. Aspiring to a global career.
A kaizen—continuous improvement—ethos is one thing. I’ve seen it happen, and careers ended when it did. .” In other words, training divorced from excellence is mere compliance. It is more “box ticking” than human capital investment.
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