The Horizons Tracker

JANUARY 3, 2023

Beyond tourism. The researchers wanted to explore how coastal communities could move beyond tourism, and found that flexible apprenticeships, better access to finance, and the creation of peer-to-peer support networks are all likely to be crucial.

Creativity 131

Creativity Industry Tourism Finance 131

The Horizons Tracker

JULY 3, 2019

The scale of this truism (in tourism and hospitality at least) was underlined by a recent study from the University of East Anglia (UEA). This kind of psychologically safe environment is something that Harvard’s Amy Edmondson has written extensively about, but it appears it’s a culture that is lacking in the tourism sector.

Tourism 76

Tourism Attrition Leadership Bottom-up 76

Harvard Business Review

OCTOBER 25, 2017

Selling products limits the revenues you can make from clients: Unless you are innovating and continually updating your product offering, customer attrition tends to be high, and incentivizing repurchases can be hard. Its success was achieved by a culture of innovation and the speedy introduction of new products.

Project 9

Project Products Productivity Health Care 9