Career Innovation TQM 
Deming Institute
JANUARY 5, 2017
We argued with him, citing our understanding of Deming and the modern quality approach, including the Taguchi loss function, as we had studied in our TQM class. To this day, I say (only half-jokingly) that learning about Deming was both the best thing and the worst thing that ever happened in my career.
Harvard Business Review
JANUARY 30, 2013
Then we got talking about the odometer on my Nissan Pathfinder: Is a car that can go 300,000 miles a case of over-engineering or TQM excellence? This will help you assist your company in finding innovative solutions. And it might be good for your career. They crave creative, adaptive, innovative thinking.
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