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A big one, probably a career-ending one. More than a KPI to be monitored each month. Department heads had to assure our operating areas weren’t a drag on profits. Contributing in any way to keeping the gross profit margin below 60 percent would be a failure. Those numbers can be off-the-charts good, yet some employees are miserable.
Most times, determining how to develop the right Key Performance Measure (KPI) may lead to hassles and failure that might bring unwanted results. Familiarize with the concept of performance measure/What is KPI? It is needless to say that the misconception of KPI is a common organizational problem. Let your supporters buy-in.
For example I have a growth mindset about my career but I have a fixed mindset about the upsides of parachuting from a perfectly flyable aeroplane! And you were only coaching them as you had a monthly KPI to do so? We are not. I think we have all done this. This means we had a fixed mindset about their potential.
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