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Manage to Meet Your Customers’ Needs

thoughtLEADERS, LLC

As customers’ needs become more diverse, the managers of the future must adapt to meet their demands. Managing at the right level is the most important element in effective management in the Age of Diverse Markets. Today’s markets are rapidly becoming highly fragmented, reflecting diverse customer needs.

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15 Decisions That Can Undermine Your Business

Frank Sonnenberg Online

You begin to sell your luxury products in mass-market retail stores to boost sales. — You accept orders even though you don’t have enough product to satisfy demand — Rather than being upfront with customers, you pray no one gets upset with the delay. Remember… Half the truth is often a whole lie.

Discount 105
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The Future of You

Harvard Business Review

Having a great job does not guarantee your career success; your competence no longer depends on what you know; and being an affluent consumer matters less than becoming a sought-after product. Change-agents are hard to find, hard to manage, and hard to retain. Economic and technological changes are reshaping the nature of work.

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Hybrid Business Models Look Ugly, but They Work

Harvard Business Review

However, what few people realized was that Microsoft leveraged an old but often overlooked tool that has remarkable power to manage such transitions. Over the centuries, firms have used hybrids to manage periods of difficult transition.

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To Spur Growth, Target Profitable "Prosumers"

Harvard Business Review

In my teacher's mind, it was an investment in a future career. But my parents gave in, and purchased a beautiful viola that helped me sit 1st and 2nd chair in high school and college respectively, but doesn't help in my consulting career. Roche allows you to monitor and manage your own diabetes like a doctor.

Price 8
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Making Room for Reflection Is a Strategic Imperative

Harvard Business Review

For example, if youre just here to sell sugar-water, then "innovating" slightly new flavors of soda every few months, and finding novel markets to "sell" it in (read: competencies in product innovation and mass marketing) is probably good enough.

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Corporate Entrepreneurship: Turn Irony into Opportunity

In the CEO Afterlife

I went in assuming his students believed corporate management and entrepreneurship were principles of contradiction — the only contrarians would be members of the flat earth society. My friend’s students saw themselves as entrepreneurial thinkers, yet at graduation, most of them will begin their careers in a corporation.