0807 | How Successful Organizations Respond to Customers with Josh Seidan
LDRLB
FEBRUARY 27, 2017
Josh Seiden is a designer who has spent most of his career working on the design of complex software applications and integrating design into the product development process. Eric Ries called their most recent book, Sense & Respond , “A crucial framework for the modern world of business.” Managing by output vs. outcome.
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