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0807 | How Successful Organizations Respond to Customers with Josh Seidan

LDRLB

Josh Seiden is a designer who has spent most of his career working on the design of complex software applications and integrating design into the product development process. Eric Ries called their most recent book, Sense & Respond , “A crucial framework for the modern world of business.” Managing by output vs. outcome.

Ries 104
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Five Things You Should Stop Doing in 2012

Harvard Business Review

The distance, though, helped me hone in on what's actually important to my professional career — and which make-work activities merely provide the illusion of progress. Early in my career, I was thrilled to win a five-year, quarter-million dollar contract. The pretentious tech publication with crazy layouts and too-small print?

Ries 22
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Build Your Reputation the Rachael Ray Way

Harvard Business Review

Sometimes, it seems they've always loomed large: for decades, Michael Porter has been synonymous with strategy, and John Kotter with change management. One minute, you've never heard of Eric Ries , and the next he's on the cover of Inc. Other times, the explosion onto the scene is fast and furious.