Harvard Business Review

JUNE 24, 2011

Look at headlining comics Jim Norton and Robert Kelly. Younger employees daunted by a task can be inspired by those they work for if their superiors share their own struggles from early in their career. Their material gives the Latino and Pan-Indian markets a voice of pride. Brutal honesty. Giving everyone a voice.

Banking 15

Banking Norton Audience Learning-by-Doing 15

Harvard Business Review

DECEMBER 13, 2017

Performing market assessments. Managing tight deadlines, revenue targets, market demands, prioritization conflicts, and resource constraints all at once is not for the faint of heart. So, what should you consider if you’re thinking of pursuing a PM role? Running design sprints. Feature prioritization and roadmap planning.

Products 8

Products Productivity Core Competence Management 8

Harvard Business Review

AUGUST 24, 2017

Jim Jacobs, president of Focus Insite, the market research firm based in West Chester, Pennsylvania, once worked with a colleague — we’ll call him Gary — who was not a good listener. Say something like: “You seem distracted. Is there anything I can help you with?”

How To 14

How To Follow-up Norton Case Study 14