Great Leadership By Dan

JULY 9, 2012

Having spent most of my career in corporate training, I’ve attended more training programs than the average bear. However, there were a few that taught me things that I’ve used throughout my career and still use today. How to do a root cause analysis and a structured process for making decisions. How to listen.

Training 233

Training Root Cause Analysis Sample Situational Leadership 233

The Practical Leader

MARCH 13, 2024

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. About 85% of the time the fault is caused by the system, processes, structure, or practices of the organization. And like the pyramids, that structure is a good resting place for the dead!

System 52

System Organization Levitt Root Cause Analysis 52

Harvard Business Review

NOVEMBER 1, 2018

I’ve spent my career helping companies address their data and data quality opportunities. FAM can also point out which data attributes have the biggest error rates, suggesting where improvements can be made, using root cause analysis, described next. They should initiate a root cause analysis to figure out why.

Root Cause Analysis 14

Root Cause Analysis Team Analysis Learning-by-Doing 14

Frank Sonnenberg Online

APRIL 18, 2021

Guest Post By Sarah Hiner. We all like quick fixes. Got a rash? Apply some cream to make it go away. If it still doesn’t go away, apply a stronger steroid cream—that will “fix it.” When a child is crying, give him or her a pacifier or a treat to quiet him down. For an older child, hand him a screen—he will be quiet. Problem solved.

Diversity 139

Diversity Short-term Class Root Cause Analysis 139

Harvard Business Review

FEBRUARY 19, 2018

We turn to productivity tools or apps that promise to help us manage mounting pressures or we look for ways to alleviate our discomfort: find a different job, hire a new employee to take on an increased workload, or switch careers. Analysis alone isn’t enough. But these solutions are often temporary and ineffective.

Stress 15

Stress Root Cause Analysis Learning-by-Doing Globalization 15

Harvard Business Review

DECEMBER 13, 2016

What are the steps that you have taken during your career to become a more strategic thinker? When you are working on a strategic project in your current job, how do you go about identifying the relevant stakeholders across the firm? What measures or indicators do you have for growing the skill?

Strategic Planning 8

Strategic Planning Root Cause Analysis Tactics Industry 8

Harvard Business Review

JUNE 5, 2014

First, Maryann Keller, a former auto analyst, notes that, historically, GM hasn’t invested in root-cause analysis. ” Second, Keller says that for years it was considered bad for your career if information filtered up to the highest ranks. So it had to use the washer fluid itself to cool down.”

Root Cause Analysis 8

Root Cause Analysis Edmondson Industry CEO 8