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Despite the media coverage of Boomers and how a tidal wave of retirements could impact business, many senior managers are kicking the can down the road, putting off the job of creating a system and process for capturing knowledge. Manager can avoid this by taking some steps now to prepare for the day when key workers leave.
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Our ways of thinking about careers, colleagues, and collaboration will need to become more flexible and adaptable. This type of orientation can be incredibly valuable to cultivate for anyone working for multinationals or in other global careers, and can also be used by managers to develop employees. Aspiring to a global career.
But when a Chinese manager joins a foreign-owned firm, she will have to learn to play by new rules, because her career and salary now depend on foreign supervisors based in faraway places such as New York or London and who come to China no more than twice a year. Chinese managers and owners in Chinese-owned businesses play by the same rules.
Black has no management experience in education — her entire career has been spent in magazine publishing — and her contact with the public school system in New York has been very limited. By definition, tacitknowledge comes with time — so outsiders must approach organizations with humility.
The members of high performance teams have a high level of tacitknowledge about one another — in other words, they understand each other on a personal level that stretches far beyond knowledge of each other’s resumes. Trust and understanding can only build over time.
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