CEO Finance KPI 
Harvard Business Review
AUGUST 24, 2015
” No, Bezos shouldn’t embed a C@D—Crying@Desk—metric on his KPI dashboard. But Amazon’s CEO might understandably want greater (statistical) confidence that his high-performance culture quantitatively reflects and respects the quality of mercy. The key cultural quote from the Times story makes the point.
Harvard Business Review
JANUARY 27, 2017
Charismatic CEOs enjoy leading and inspiring people, so they don’t like delegating critical business decisions to smart algorithms. CEOs need to clarify when talented humans must defer to algorithmic judgment. ” asked one incredulous CEO of a multibillion euro business unit. Who wants clever code bossing them around?
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