Chartered Management Institute

AUGUST 2, 2023

They also have a 20% higher rate of innovation, according to a Boston Consulting Group study. Saida, like CMI’s CEO Ann Francke MBE and former home secretary Jacqui Smith , believes that “what gets measured gets done”. Want to learn more about the importance of EDI as a KPI?

Metrics 52

Metrics KPI Diversity Long-term 52

Harvard Business Review

NOVEMBER 5, 2015

Innovating how we innovate. Here’s an example: At a professional services firm rolling out KPI dashboards, a breakthrough came when a cross-functional design group and IT considered creating a KPI dashboard to manage KPI dashboards. Lafley’s first tour as P&G CEO. Improving how we improve.

KPI 8

KPI Innovation Metrics Globalization 8

Harvard Business Review

JUNE 2, 2017

Accelerating growth is on every CEO’s agenda. We personally know of three executives who were pivotal in launching $100 million-plus innovations. Adding share of growth as a KPI solves for three drawbacks to market share. Some parts grow faster, and one hopes that they offset the other parts that may be declining.

Marketing 8

Marketing KPI Company Incentives 8

Harvard Business Review

AUGUST 24, 2015

” No, Bezos shouldn’t embed a C@D—Crying@Desk—metric on his KPI dashboard. But Amazon’s CEO might understandably want greater (statistical) confidence that his high-performance culture quantitatively reflects and respects the quality of mercy. That’s ultimately self-destructive.

Metrics 8

Metrics Management KPI Follow-up 8

Harvard Business Review

JANUARY 27, 2017

Charismatic CEOs enjoy leading and inspiring people, so they don’t like delegating critical business decisions to smart algorithms. CEOs need to clarify when talented humans must defer to algorithmic judgment. ” asked one incredulous CEO of a multibillion euro business unit. Who wants clever code bossing them around?

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

JANUARY 21, 2016

In the past few weeks, three corporate innovation clients have moved to — or had their roles expanded to include — their company’s training function. As one remarked, perhaps ruefully, “Now I’ve got to get the people who actually do the work to innovate.”

Innovation 8

Innovation Company Kaizen KPI 8