Change Starts Here

JUNE 3, 2014

You don’t have to be in or near the field of change management long before you hear a daunting statistic: 70% of change initiatives fail. It’s mentioned in passing as a fact in most change management books and articles nowadays. Is change management challenging? Do we always get the results we expect?

Kotter 143

Kotter Champy Hammer Short-term 143

Harvard Business Review

JULY 12, 2011

As Jim Champy says of major organization change, "One of the things I always look for is the appetite for change. By predicting this conflict, managers could have avoided or mediated its fallout. Is there an appreciation for the need for change? Is there a willingness to take on some of the risk required to do that?".

Champy 15

Champy Engineering Maturity Guidelines 15

Harvard Business Review

JULY 19, 2017

Most experts, for example, state that 70% of change efforts fail, but a 2011 study in the Journal of Change Management , led by the University of Brighton researcher Mark Hughes found that there is no empirical evidence to support this statistic. The insidious myth that change initiatives usually fail is disturbingly widespread.

Champy 8

Champy Hammer McKinsey Participative 8

Harvard Business Review

JANUARY 7, 2011

Process gurus such as Michael Hammer , Jim Champy , Geary Rummler , and Alan Brache have long maintained that companies must appoint process owners to ensure that processes are improved across functions. Monitoring process key performance indicators (KPIs) and keeping top executives apprised of how processes are performing.

Process 15

Process Champy Competitive Advantage Hammer 15