Remove Champy Remove Licensing Remove Technology
article thumbnail

Radically Rethinking Health Care Delivery

Harvard Business Review

When I first suggested to a team of health care clinicians that their work needed to be radically redesigned, I was told that the word "radical" was reserved for only the most serious of medical procedures and I had no license to use the word — after all, I was not even a physician. Jim Champy is a consultant and author.