Charan Crisis Management Mission Statement Operations 
Eric Jacobson
OCTOBER 31, 2010
The values address the companys product, customers, vendors, and the communities in which it operates. Note, too, how for each of the companys six core values, it further explains what that core value statement means. The values clearly set the companys culture. As Whole Foods explains, their core values are the "soul" of its company.
Eric Jacobson
AUGUST 4, 2010
Are you absolutely sure every employee in sales, production, operations, marketing, etc., Posted by Eric Jacobson at 8:59 PM Labels: Customer Service , General Management Skills , Leadership Skills , Training 1 comments: Dalon said. Take a moment. is not using these words, even inadvertently, in front of your customers?
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