Harvard Business Review

JULY 22, 2014

Once a realm defined by its creative expression, trade shows, and glossy literature, marketing has instead become the place in the organization that pulls together all of the information necessary to find, sell to, and serve the customer effectively and efficiently. What form that partnership might (or could) take isn’t clear.

Supply Chain 14

Supply Chain CIO Chief Information Officer Budgeting 14

Harvard Business Review

FEBRUARY 18, 2011

Over my 15 years of teaching a course on IT in health care, I've seen that for CIOs who are MDs, the skill of delivering difficult messages becomes part of their tool set for communicating effectively with senior management. Avoid the temptation to develop "what if" scenarios on the fly. Don't improvise. Insist on immediate action.

System 15

System CEO CIO Chief Information Officer 15

Harvard Business Review

MARCH 13, 2017

For sales and business development, this is an invaluable tool. A sales manager of a major services corporation, for example, may want to know which employees have the strongest relationships with executives at a client prior to visiting them and who best understands the subject of the meeting.

Ethics 13

Ethics Company Committee Chief Information Officer 13

Harvard Business Review

APRIL 25, 2011

Chief information officers are expected to see deeply into the future and generate IT predictions that companies can build their strategies around. Members should be encouraged to go to nontraditional conferences, listen to webcasts, and develop position papers. Those are the kinds of questions that CIOs get all the time.

CIO 15

CIO Venture Capitalist Conference Chief Information Officer 15

Harvard Business Review

MARCH 18, 2014

One consultant described the search for a chief information officer in these terms: “Whereas technical expertise was previously paramount, these competencies [being sought today] are more about leadership skills than technical ones.” Finally, C-level executives must be adept in receiving and synthesizing information.

Skills 13

Skills Consultative Ethics Chief Information Officer 13

Harvard Business Review

NOVEMBER 2, 2018

This gave ZF access to top-notch expertise in data analytics and the management of information systems. While we eventually found it useful to assign a particular person to manage relations with the rest of the company, we kept the whole lab involved in project selection as the number of people working in the lab grew.

Company 14

Company Automotive Project Chief Information Officer 14

Harvard Business Review

NOVEMBER 9, 2012

In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). It's up to the CEO to ensure that marketing and IT are on the same page in terms of both innovation goals and risk management.

CIO 11

CIO Chief Information Officer Norton Technology 11

Harvard Business Review

JUNE 6, 2013

ING''s customer intelligence group does market research and "database" marketing — they develop sales campaigns for targeted customers. While the customer intelligence group was learning about customers'' emotions, Ron van Kemenade , the new chief information officer, was learning about ING''s IT organization.

Marketing 9

Marketing Six Sigma Banking Agility 9

Harvard Business Review

SEPTEMBER 17, 2013

But our recent research has taught us a lot about how management innovations can travel — in this case, from Silicon Valley tech sector companies known for their experimentation and agility in information technology (IT) management to the much older Bay Area companies who are their neighbors. Innovation is always infectious.

Innovation 9

Innovation CIO Agility Venture Capitalist 9

Harvard Business Review

DECEMBER 11, 2013

If you’ve decided to move ahead, then the next step is to effectively build that role into the rest of the top management team. Chief Operating and Finance Officers side-step this issue given the broader power-base of their positions.). Have this negotiation as part of the new Chief Data Officer on-boarding.

Incentives 9

Incentives Chief Information Officer Business Intelligence Execution 9

Harvard Business Review

AUGUST 13, 2014

For the past four years, Accenture has conducted an annual survey of chief marketing officers (CMOs) and chief information officers (CIOs) to understand the state of their collaboration. The technology teams recognize that not every capability should be developed within the company.

CIO 10

CIO Chief Information Officer Marketing Survey 10

Harvard Business Review

AUGUST 29, 2013

Develop trust by trusting. Conflict IT management Online marketing' Thus, even though both marketing and IT professionals say they want to be more collaborative, meaningful collaboration is unlikely to occur. Again, coming together around the consumer and customers will help to breakdown internal silos and align agendas.

CIO 11

CIO Chief Information Officer Marketing Technology 11

Harvard Business Review

NOVEMBER 30, 2018

My experience with even the most successful global companies is that they’re between average and poor at developing future talent. They’re often not transparent about your real needs and vague about the most effective development options. Development matters. Leadership & Developing People Book.

Career 8

Career Chief Financial Officer Supply Chain Chief Information Officer 8

Harvard Business Review

FEBRUARY 9, 2016

The survey gathers perspectives from a small but influential group of executives — chief information officers, chief data officers, and senior business and technology leaders of Fortune 1000 firms. Develop the right metrics. Insight Center. Corporate Culture for a Digital World. Sponsored by Accenture.

Chief Financial Officer 8

Chief Financial Officer Chief Information Officer Agility Metrics 8

Harvard Business Review

JANUARY 19, 2018

The existing management team had not addressed a range of issues, including required changes to store sizes, the product range, and which geographies the company focused on. So founder and CEO Tom Stemberg hired John Wilson as head of strategy and chief financial officer. ” Wilson was exactly what the business needed.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

AUGUST 25, 2016

Across industries, staff such as retail category managers, sales representatives, financial advisers, and wealth managers are awash with reports and insights that comfort their companies’ top executives and by making them feel that they are leading a “customer-centric” organization. What made the difference?

Retail 8

Retail Banking Chief Information Officer Report 8

Harvard Business Review

AUGUST 21, 2015

During one of my very first consulting assignments, a colleague and I interviewed direct reports of the Chief Information Officer of a chemical company about improving project execution. Remember that it’s not about you; it’s to help the client become a more effective manager.

CIO 8

CIO Chief Information Officer Consultative Open-book 8

Harvard Business Review

JUNE 13, 2017

million citizens but is larger in landmass than Switzerland; as a result, many towns do not have a nearby government office. Every citizen carries a digital ID card that allows him or her to vote remotely, pay taxes with a few clicks, manage health care, and much more. Estonia has only 1.3

Content 8

Content Transportation Osborne Chief Information Officer 8

LDRLB

SEPTEMBER 29, 2011

Atlassian, a software development company based in Australia, regularly what they called “FedEx Days,” where developers drop their normally assigned tasks and work on whatever they want. Not a bland, sit around a large table meeting, but a social event with food and drinks where the developers share the end result of their 24 hours.

Chief Information Officer 104

Chief Information Officer Creativity Software Conference 104

Harvard Business Review

AUGUST 14, 2013

In a recent article , I suggested that the role of the CIO needs to shift from Chief Information Officer to a Chief Innovation Officer, due to the massive, rapid, multiple technology-driven transformations that are occurring today. CTOs must embrace the role of Chief Transformation Officer.

CTO 11

CTO CIO Chief Technology Officer Chief Information Officer 11

Harvard Business Review

NOVEMBER 17, 2017

For instance, the general counsel thinks about the issue in terms of compliance with information security regulations such as the European Union’s General Data Protection Regulation. The chief risk officer (CRO) looks at the problem in terms of risk transfer and cyber insurance purchased.

Metrics 11

Metrics CIO Chief Financial Officer Chief Information Officer 11

Harvard Business Review

SEPTEMBER 10, 2015

Anyone who has worked inside a large organization can rattle off a lengthy list of the things that regularly kill promising ideas: conflict with existing businesses, naysayers, management turmoil, insufficient resources. Here are six ways to change that. Start with a survey. Decide if it ’s a consultancy or a skunkworks.

Venture Capitalist 8

Venture Capitalist Company Due Diligence Chief Information Officer 8

Harvard Business Review

DECEMBER 14, 2015

As the chief information officer of a large academic medical center, I oversee four petabytes of data. This group saw that new mobile apps for patients (which measure and manage health outcomes) could yield clinical and financial benefits. Is that “big data”?

Health Care 8

Health Care Chief Information Officer Committee Early Adopters 8