Modern Servant Leader

DECEMBER 11, 2014

As the Chief Information Officer for the organization, it’s my unfortunate responsibility to support his behaviors. In fact, digital media – that everybody was talking about as a “marketing tool”, a “self-promotion tool”, a sales tool, a “grow your net worth” tool – these were actually leadership tools!

Media 274

Media Video Servant Leader Leadership 274

Harvard Business Review

FEBRUARY 15, 2013

As technology expands the way that marketing is understood, led, and practiced, there are exciting new opportunities for Chief Marketing Officers and Chief Information Officers to drive growth by collaborating and transforming their organizations.

CIO 8

CIO Chief Information Officer Marketing Webinar 8

Harvard Business Review

APRIL 25, 2013

For senior marketers, it is a very humbling thought. What if your ideas, your thoughts and even your experience as a trained marketing professional didn''t amount to a hill of beans in terms of the brand''s actual advertising performance? What if, in short, what your company really needs is not a marketer, but a data scientist ?

Marketing 13

Marketing Advertising Chief Information Officer Technology 13

CEO Insider

AUGUST 19, 2022

I don’t want to scare you, but the status quo is a death sentence. Most modern organizations are run using systems and strategies that will seem almost comically outdated a few short years from now.

Magazine 119

Magazine Technology System Strategy 119

CEO Insider

JANUARY 20, 2022

Once you’ve made some big plays and delivered on key milestones, the journey doesn’t end; you need to prepare to come back stronger. Being proud but never satisfied is an attitude. It’s a mentality where you always strive to do better. It doesn’t mean you don’t enjoy your accomplishments or don’t celebrate. But never being […].

Magazine 132

Magazine Chief Information Officer Information Technology Human Resources 132

CEO Insider

JULY 28, 2022

There is nothing like escaping the winter of Melbourne, Australia, for the warmth and relaxation of Bali. The beaches, the rice terraces, the mountains, the beautifully kind people, the food, the vibe – there are so many reasons to make Bali your next holiday destination. But, what if you want more than a holiday? As […].

Magazine 112

Magazine Chief Information Officer Information Technology Human Resources 112

Harvard Business Review

JUNE 6, 2013

Here''s a familiar story: Marketing conducts research (" Big Data "! This classic breakdown between marketing and IT is being bridged at a few leading companies such as ING , the Netherlands bank. The financial crisis changed the market conditions for banks and also people''s attitudes towards banks. Analytics "!)

Marketing 8

Marketing Six Sigma Banking Agility 8

CEO Insider

OCTOBER 5, 2023

I write about high-performing groups and teams. Venturing into an article about travel is as much a departure for me as my recent trip to Mexico. My wife and I reacquainted with our favorite resort – Esperanza in Cabo San Lucas, part of the Auberge Resorts Collection.

Magazine 65

Magazine Travel Article Chief Information Officer 65

Harvard Business Review

APRIL 28, 2017

” Survey respondents included Presidents, Chief Information Officers, Chief Analytics Officers, Chief Marketing Officers, and Chief Data Officers representing 50 industry giants, including American Express, Capital One, Disney, Ford Motors, General Electric, JP Morgan, MetLife, Nielsen, Turner Broadcasting, United Parcel Service, and USAA.

Company 12

Company Chief Information Officer Parcell Survey 12

CEO Insider

JUNE 8, 2022

While moderating somewhat due to rising interest rates and other factors, the real-estate housing sector continues to generate record sales — particularly in certain pockets throughout the country, including cities in Florida, North Carolina, Arizona, Colorado, New Mexico, Texas, and California.

Real Estate 52

Real Estate Brand Magazine Chief Information Officer 52

Harvard Business Review

JULY 22, 2014

But if accounting once led to widespread computerization, marketing is leading today’s digital revolution. And it’s the marketing department that’s become the central repository. Marketing finds itself in the vanguard because it stands to gain the most from digitization. Starving IT of budget takes a heavy toll on innovation.

Supply Chain 10

Supply Chain CIO Chief Information Officer Budgeting 10

Harvard Business Review

AUGUST 13, 2014

For the past four years, Accenture has conducted an annual survey of chief marketing officers (CMOs) and chief information officers (CIOs) to understand the state of their collaboration. And 83 percent of CIOs say that they need to align and interact with Marketing. (It It was 77 percent in 2012.).

CIO 8

CIO Chief Information Officer Marketing Survey 8

Harvard Business Review

FEBRUARY 15, 2018

Just over one-quarter of firms (27%) are pursuing some combination of innovation and disruption, speed to market, or data monetization initiatives. However, there is still a lack of clarity about how different data-oriented roles (chief information officer, chief data officer, chief digital officer, chief analytics officer, etc.)

Company 13

Company Survey Chief Information Officer Objective 13

Harvard Business Review

AUGUST 29, 2013

Thus, even though both marketing and IT professionals say they want to be more collaborative, meaningful collaboration is unlikely to occur. Thus, even though both marketing and IT professionals say they want to be more collaborative, meaningful collaboration is unlikely to occur. Surely there is truth to both sides'' complaints.

CIO 9

CIO Chief Information Officer Marketing Technology 9

Harvard Business Review

NOVEMBER 9, 2012

But today, acquiring and interpreting customer data inherently must involve both the marketing and IT departments. In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO).

CIO 9

CIO Chief Information Officer Norton Technology 9

Harvard Business Review

AUGUST 8, 2013

The job of Chief Information Officer has never exactly been easy. Market leaders and fast followers seek transformational change; cautious adopters and laggards dip their toe into incremental change. Market leaders and cautious adopters proactively seek change; fast followers and laggards take a reactive approach.

CIO 8

CIO Succession Fast Follower Chief Information Officer 8

Harvard Business Review

OCTOBER 21, 2013

Something very real is happening here: as it becomes cheaper and easier for startups to upend existing businesses with new offerings, big companies are realizing that they can’t continue to rely on their time-worn methods for cultivating and developing new products, and lumbering into new markets.

Innovation 10

Innovation Company Chief Information Officer Long-term 10

Harvard Business Review

DECEMBER 11, 2013

He said that without changes in incentives, as well as a change in the structure of the C-suite, broad-based roles like Chief Information Officers, Chief Marketing Officers, and Chief Data Officers are hampered in their effectiveness.

Incentives 8

Incentives Chief Information Officer Business Intelligence Execution 8

Harvard Business Review

NOVEMBER 22, 2017

But they also have changed how they work with each part of the company, allowing them to learn and adapt faster as new opportunities arise and markets change. In the past, IT just provided direct services to the operating groups, according to Chief Information Officer Hector Calva.

Technology 8

Technology Organization Content Supply Chain 8

Harvard Business Review

NOVEMBER 30, 2018

Functional experiences help make you great at something, i.e. marketing, supply chain, R&D. You’ve not only been a great marketer in one region, but proven that you can lead marketing when you have a new team, in a turnaround situation and in a different geography. Request an interview.

Career 8

Career Chief Financial Officer Supply Chain Chief Information Officer 8

Harvard Business Review

JANUARY 19, 2018

Consider Staples, the office-supplies retailer, which had tumbled from being the market leader to being a third of the new leader’s size by 1992. The person’s capabilities should fit the challenges facing the organization at the time.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

SEPTEMBER 10, 2015

business units and functional groups like marketing or human resources set out “challenges” that they’d like employees to work on. Skunkworks often need to be protected from the business units, so that they have the freedom and resources that their ideas need to get out into the market.

Venture Capitalist 8

Venture Capitalist Company Due Diligence Chief Information Officer 8

Harvard Business Review

AUGUST 22, 2012

When you're in this situation, avoid the six common mistakes most salespeople make: They use truisms : They believe their company's own marketing pitch, which makes claims that are not considered entirely true by the listener. Even the most experienced professionals find this pressure-packed exercise difficult. Hello, Norman.

CIO 15

CIO Chief Information Officer Outsourcing Telecommunications 15

Harvard Business Review

JULY 21, 2014

Is there a market opportunity the company is overlooking? Erik Mason, the marketing communications manager for an aesthetic skin laser company in the Northeast, felt the firm needed a new image. Other companies with slicker marketing were gaining market share even though they had inferior technology,” Mason says.

IPO 9

IPO Audience Chief Information Officer Case Study 9

Harvard Business Review

AUGUST 14, 2013

In a recent article , I suggested that the role of the CIO needs to shift from Chief Information Officer to a Chief Innovation Officer, due to the massive, rapid, multiple technology-driven transformations that are occurring today.

CTO 8

CTO CIO Chief Technology Officer Chief Information Officer 8

Harvard Business Review

FEBRUARY 9, 2016

The survey gathers perspectives from a small but influential group of executives — chief information officers, chief data officers, and senior business and technology leaders of Fortune 1000 firms. Innovation continues to be a source of promise for Big Data.

Chief Financial Officer 8

Chief Financial Officer Chief Information Officer Agility Metrics 8

Harvard Business Review

JULY 25, 2013

But too many organizations are stretching their Chief Information Officers (CIO) too thin. For example, at the Las Vegas Sands Corporation — an analytics heavy business — Rom Hendler serves as SVP, Chief Marketing Officer, and interim CIO.

CIO 8

CIO CFO Chief Information Officer Business Intelligence 8

Harvard Business Review

JULY 21, 2016

CFOs were the first functional chiefs to join, followed in the 1980s by Chief Strategy Officers (CSOs). The 1990s saw the appearance of Chief Information Officers, Chief Marketing Officers and others.

Execution 8

Execution Team Committee COO 8

Harvard Business Review

AUGUST 25, 2016

But their impact on sales has been underwhelming, primarily because they ignore the needs of one key constituent: the frontline employee working to make the best possible marketing decisions day by day. Measuring Marketing Insights. Some just give up entirely and look for a different role. Insight Center. Turning data into action.

Retail 8

Retail Banking Chief Information Officer Report 8

Harvard Business Review

NOVEMBER 2, 2018

Finance, Logistics, Marketing, Sales, as well as Production and Quality all produced large amounts of data that could be interesting for data science pilot projects. But the momentum it created is something we do not want to miss”, said Dr. Jürgen Sturm, Chief Information Officer.

Company 10

Company Automotive Project Chief Information Officer 10

Harvard Business Review

JUNE 19, 2013

Losing that kind of information can mean a plunge in stock price and market share. So who''s responsible for information security in your company? To find out, I like to ask questions. So I knock on their doors and put the same question to them.

Company 8

Company Chief Operating Officer Chief Technology Officer Chief Information Officer 8

CEO Insider

OCTOBER 16, 2023

While the immediate risk posed by the crisis in Gaza to international financial markets is the risk of Iran’s involvement and the resulting hike in oil prices that could devastate the world economy, billionaire Ray Dalio has an even more long-term concern.

Magazine 110

Magazine Long-term Crisis Price 110

Harvard Business Review

MARCH 18, 2014

The skills cited as most indispensable for C-level executives—not just CEOs—are those that jointly constitute leadership.

Skills 10

Skills Consultative Ethics Chief Information Officer 10