Harvard Business Review

AUGUST 11, 2014

Clay Christensen, the innovation expert, advocates instead the approach taken by Wharton, which has made MOOCs out of all its core courses. The company simply straddled the two channels, without creating any operating linkages across them. Second, factoring in cost makes online technology much more competitive.And

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Christensen Education Discount Class 19

Harvard Business Review

AUGUST 23, 2011

Clayton Christensen's theories of innovation provide us a great lens through which we can understand this seeming paradox. When trying to build new growth businesses, Christensen observes that organizations need to employ an emergent strategy-making process. However, it will not succeed here.

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GDP Christensen Disruptive Innovation Business Model 15

Harvard Business Review

MARCH 24, 2016

But this confidence served as a platform that allowed Andy to learn important things from every person — even Clayton Christensen. He was a powerful executive because he understood how organizations really operate and could harness this knowledge. He had a high level of self-esteem, of course. He was confident in his abilities.

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Christensen Incentives Price Course 8

Harvard Business Review

NOVEMBER 10, 2011

In 1995, a young Harvard Business School Professor co-authored an article in Harvard Business Review , "Disruptive Technology: Catching the Wave." Of course, that young HBS professor was Innosight co-founder Clayton Christensen. The halo effect leads companies to assuming their best operators can seamlessly shift into innovation work.

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Innovation Disruptive Innovation Christensen Kahneman 15

Harvard Business Review

MAY 28, 2015

Technologies like 3-D printing, robotics, advanced motion controls, and new methods for continuous manufacturing hold great potential for improving how companies design and build products to better serve customers. Why are older incumbent firms slow to adopt new technologies even when the economic or strategic benefits are clear?

Technology 8

Technology Depreciation Christensen Short-term 8

Harvard Business Review

SEPTEMBER 4, 2017

Disruption is a systemic problem: Clayton Christensen outlined in 1997 why it was so difficult for any individual business to defuse disruptive threats and embrace disruptive trends. They’ve read Christensen’s book The Innovator’s Dilemma. For the everyday student of business history, this might be unsurprising.

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Christensen Finance Innovation B2B 8

Harvard Business Review

OCTOBER 1, 2012

They're bad at innovation by design: All the pressures and processes that drive them toward a profitable, efficient operation tend to get in the way of developing the innovations that can actually transform the business. The constant need to drive towards operational efficiency can be avoided through the creation of new organizations.

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Innovation Company ROI Maturity 16

Harvard Business Review

APRIL 3, 2017

Businesses have a variety of social responsibilities, but the essential one—and the main reason that private enterprise is given license to operate—is to innovate. How businesses continue to develop and deploy information and communications technologies will profoundly affect whether prosperity is inclusive or exclusive.

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Christensen Technology Learning-by-Doing Drucker 15

Harvard Business Review

FEBRUARY 14, 2012

Facebook, KickStarter, Kiva, Twitter, and other companies thriving in the social era are operating by the rules of the Social Era. Most organizations operating today started when companies needed more operating capital. Many organizations still operate by Porter's Value Chain model , where Z follows Y, which follows X.

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Banking Business Model Supply Chain Media 18

Harvard Business Review

JUNE 24, 2014

Yes, digital technology enables a lot of unbundling. Andreessen: I think a lot of it is based on the underlying technology change. The way I think about it is — at least in the world that I work in, sort of tech and Internet media — bundles emerge as a consequence of the current technology. But new bundles keep appearing.

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How To Technology Industry Venture Capitalist 20

Harvard Business Review

MAY 15, 2014

He argues more broadly that all the “low-hanging fruit” produced by some non-repeatable breakthroughs (including fundamental technological triumphs) has been plucked. An impassioned counterargument comes from Erik Brynolfsson and Andy McAfee of MIT, who reject the premise that technology’s big leaps are all behind us.

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Management Drucker Short-term Technology 14

Harvard Business Review

MARCH 16, 2018

Note especially the brave, innovative management reflected in social enterprises such as the Sampark Foundation , where Vineet Nayar, former CEO of HCL Technologies, is on a mission to inspire kids in rural India to learn how to think and invent like frugal innovators. All these sparks of activity are generating heat and light.

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Drucker Long-term Short-term Decentralization 15

Harvard Business Review

JANUARY 24, 2012

Hart does not quite do what the Kahn Academy does but she operates in the same space. The underlying technology is PowerPoint but it is accelerated beyond what one could do in a lecture hall. The problem, as Clay Christensen has recently emphasized, is that students rarely learn at the same rate, let alone in the same way.

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Video Education Christensen Learning-by-Doing 16

Harvard Business Review

MARCH 14, 2017

How Blockchain Works Here are five basic principles underlying the technology. Best known as the technology behind bitcoin, blockchain enables a ledger of transactions to be shared across a network of participants. Clay Christensen's landmark theory -- in under two minutes. How technology is transforming transactions.

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Loyalty Customer Loyalty Travel Hotels 15

Harvard Business Review

JANUARY 29, 2013

That's Clayton Christensen's famous contribution to strategy , and you can certainly see elements of it in Apple's story. True, none of the company's three huge successes of the past 11 years (the iPod, the iPhone, and the iPad) really fit Christensen's classic disruption model of starting at the low end and moving upmarket.

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Strategy Porter Christensen Mauborgne 12

Harvard Business Review

JANUARY 7, 2016

The latter is according to Clayton Christensen, Michael Raynor, and Rory McDonald in their recent HBR article “ What is Disruptive Innovation?” For us, applying technology in a totally new way — to reserve and open the cars — was a key enabler of this new market segment. Zipcar counts as a disruptive innovation.

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Disruptive Innovation Definition Christensen Innovation 8

Harvard Business Review

MAY 21, 2015

The primary target of Lepore’s attack was Harvard Professor Clayton Christensen, whose groundbreaking book, The Innovator’s Dilemma coined the term disruptive technology (later transformed into disruptive innovation ). However, Lepore does Christensen’s work a tremendous disservice.

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Christensen Disruptive Innovation Bureaucracy Business Model 8

Harvard Business Review

MAY 9, 2014

General Mills’ CEO recently blamed the winter for less-than-expected earnings , saying that “severe winter weather…disrupted plant operations and logistics…We lost 62 days of production…which hasn’t happened in decades. It might have actually generated increased revenue as well, if it meant operating while competitors couldn’t.

Supply Chain 10

Supply Chain Strategy Risk Management Christensen 10

Harvard Business Review

NOVEMBER 18, 2015

That’s no surprise, since Clayton Christensen co-founded our company in 2000, five years after his Harvard Business Review article with Joseph L. Bower “ Disruptive Technologies: Catching the Wave ” introduced the idea of disruption to the mainstream market. The rest, of course, is history. billion versus $2.3

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Disruptive Innovation Christensen Levitt Innovation 8

Harvard Business Review

DECEMBER 10, 2012

In this month's HBR, Professor Clayton Christensen and I have an article that describes how to develop core business strategy in the face of disruption. It could even focus more of its operations on the last-minute needs customers have for which no delivery network is fast enough, growing its automatic kiosk network.

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Price Retail Business Model Christensen 12

Harvard Business Review

JUNE 10, 2014

One representative example: April’s Education Innovation Summit , where more than 2,000 people energetically discussed how technology and markets are charting the future of education globally. The transformation in education technology and markets is happening with the business leaders and money-men of higher education barely present.

Real Estate 10

Real Estate Education Asset Management Disruptive Innovation 10

Harvard Business Review

MAY 2, 2017

Setting up innovation outposts in global technology clusters, such as Silicon Valley, Boston, and Tel Aviv, is highly popular among Fortune 500 corporations. Clay Christensen's landmark theory -- in under two minutes. The company no longer has any operations at all in Silicon Valley. Related Video.

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Innovation Social Capital CRM Tacit Knowledge 12

Harvard Business Review

DECEMBER 31, 2012

Technologies exist that allow them to easily post a recommendation to their Facebook friends, LinkedIn connections, and Twitter followers. This is particularly true when they try to adapt these technologies to traditional advertising, marketing communications and lead generation efforts.

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CEO Airlines Marketing Software 10

Harvard Business Review

MAY 30, 2013

Anyone who has operated inside a big corporate will tell you that for any project, you might have an executive mandate. No longer is the organization relying on gut instinct and a shared sense of purpose around delivering product value; instead, most large organizations rely on process controls to standardize operations.

Company 12

Company Ries Maturity Innovation 12

Harvard Business Review

APRIL 20, 2016

The auto industry is facing a trio of disruptive technologies: electric batteries, autonomous vehicles, and the mobile phone. This is a play straight out of Clay Christensen’s disruption playbook. Here is the problem: none of the three disruptors I have outlined here are traditional Christensen-style innovations.

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Christensen Hedge Bureaucracy Film 8

Harvard Business Review

FEBRUARY 7, 2013

And Indian mobile phone provider Bharti Airtel uses IBM to manage its computer systems and Ericsson to operate its cell tower infrastructure. The technology (browser-based apps and "cloud" infrastructure) for these apps didn't exist five years ago, according to Steve Christensen, CEO of Babbleware.

Organization 9

Organization Supply Chain Team Outsourcing 9

Harvard Business Review

DECEMBER 10, 2015

Many of us are familiar with the hazards of Groupthink - when teams or organizations operate on autopilot and feel a general false sense of invulnerability. For example, a senior executive in a traditional financial services organization recognized that the organization needed to embrace new technologies in order to engage with Millennials.

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Groupthink Team Consensus Christensen 8

Harvard Business Review

SEPTEMBER 11, 2015

Today, many high-profile companies— Cisco , Google , IBM , Samsung , Siemens , Disney , Volkswagen and Deutsche Bank , to name a few—contain such roving consulting groups to help solve the most critical strategy and operations problems throughout the business. Exceed client expectations. Measure success.

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Consultative Team How To McKinsey 8

Harvard Business Review

JUNE 12, 2013

In Clay Christensen''s words, customers "hire" products or other solutions because they have a specific job to fulfil, not because they belong to a certain segment. This type of of segmentation is more important than ever as technologically empowered customers have more choice and the ability to craft their own solutions.

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Ramaswamy Levitt Prahalad Christensen 10

Harvard Business Review

MARCH 23, 2016

By contrast, disruption, and particularly demand-side disruption of the type put forward by Clay Christensen, is a force that relies on a steady process of picking off one customer at a time. Both companies, while under a corporate umbrella, operate as independent brands with largely independent development teams.

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Film Christensen Short-term Software 8

Harvard Business Review

NOVEMBER 24, 2017

A turnaround subsequently lowered strategic stress to a productive level by discontinuing many of their seemingly unrelated projects, re-focusing on their core business, as well as streamlining operational processes that improved coordination activities. Strategic Boredom (not enough strategic stress).

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Strategy Strategic Planning Stress Project 8

Harvard Business Review

AUGUST 27, 2015

But to capture the full potential of the shipping container, we needed to change how ports operated, how union employees were compensated, how ships were designed, and the very structure of business in the logistics industry. But what happens when the technology is good enough that accidents can be avoided entirely?

Automotive 8

Automotive Transportation Brand Efficiency 8

Harvard Business Review

APRIL 25, 2016

It’s even become a noun of sorts — uberization — which people use to describe a disruptive change to a staid industry ripe for innovation (though, to be sure, the popularization of the word “disruptive” means that it is often used in ways that the concept’s author , Clay Christensen, didn’t intend).

Organization 8

Organization Airlines Constraint Power 8

Harvard Business Review

MAY 8, 2017

Clay Christensen , Professor at Harvard Business School and Innosight co-founder. Today AWS accounts for just 10% of Amazon’s $150 billion in revenue, but generates close to $1 billion in quarterly operating profit. The Transformation 10 Judges Chris Chadwick , former CEO of Boeing Defense.

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Franchising CEO Business Model Strategy 15

Harvard Business Review

OCTOBER 10, 2018

Capitec gets many things right in terms of its strategy, including its market positioning, internal operations, and organizational culture. In Capitec’s case, for example, not a single one of its branches that were converted from microlending shops are still in operation today. Resisting revenue temptations.

Banking 8

Banking Industry Bottom-up Resistance 8

Harvard Business Review

AUGUST 4, 2014

The web did not invent community-driven brands – just think of Harley Davidson — but technology has surely made the strategy more popular. Pepsi Refresh failed because it had no relevance to the brand’s operations or heritage. Given AmEx’s operations, consumer base, and resources, it’s well positioned to do so.

Media 10

Media Marketing Strategy Groupthink Kaplan 10

Harvard Business Review

JUNE 11, 2013

My family and I have a bunch of Apple devices, a WiFi network built around an Apple Time Machine, and not enough technological savvy (or time) to figure out workarounds. Other new features announced at Apple''s World Wide Developers Conference Monday, such as the iOS 7 and Mavericks operating systems, had a bit more actual newness to them.

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Schiller Innovation Disruptive Innovation Christensen 13