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A Culture of Trust

Coaching Tip

One of the most potent of the weapons of influence around us is the rule for reciprocation. Cialdini, author of The Psychology of Persuasion (William Morrow, 1993). So what is the law of reciprocity and how can you use it in your personal and business lives? Source: Paul J.

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Givers give without expectation of immediate return.

Coaching Tip

Traditionally the thinking has been that employers should appeal to workers’ more obvious forms of self-interest: financial incentives, yes, but also work that is inherently interesting or offers the possibility for career advancement. Cialdini, author of "The Psychology of Persuasion" (William Morrow, 1993). Related articles.