Decision Making Scenarios
Coaching Tip
MARCH 25, 2014
Before making an important decision, prudent managers evaluate the situations confronting them — and often fall into one of the eight traps of faulty thinking. One of the most potent of the weapons of influence around us is the rule for reciprocation. Cialdini, author of "The Psychology of Persuasion" (William Morrow, 1993).
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