A Culture of Trust
Coaching Tip
JANUARY 16, 2017
But two out of three employees are surprised by the feedback in their annual performance reviews. One of the most potent of the weapons of influence around us is the rule for reciprocation. Cialdini, author of The Psychology of Persuasion (William Morrow, 1993). Work colleagues hate surprises. Source: Paul J.
Let's personalize your content