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How Do You Influence and Inspire People?

Lead Change Blog

Creating innovative frames influences people to consider new ways of looking at what’s possible. Include rational arguments, market research, customer surveys, and case studies. Cialdini states that human beings are wired to return favors and pay back debts. What are the top three examples you want to set for your team?

Influence 353
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The Law of Reciprocity

Coaching Tip

Baker says that, "Many people conceive of their business dealings as spot market exchanges--value given for value received, period. Cialdini, author of "The Psychology of Persuasion" (William Morrow, 1993). Scale it when you find a new business that is Desirable, Viable, and Ownable (you know how to win when the market matures).

Cialdini 117
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11 Books Every Young Leader Must Read

Harvard Business Review

Robert Cialdini, Influence: The Psychology of Persuasion. Cialdini's classic on the core principals of persuasion is a sterling example of the cross application of psychological principles to business life. Richard Tedlow, Giants of Enterprise: Seven Business Innovators and the Empires They Built.

Books 22
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11 Books Every Young Leader Must Read

Harvard Business Review

Robert Cialdini, Influence: The Psychology of Persuasion. Cialdini's classic on the core principals of persuasion is a sterling example of the cross application of psychological principles to business life. Richard Tedlow, Giants of Enterprise: Seven Business Innovators and the Empires They Built.

Books 21
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Getting People to Believe in Something They Can’t Yet Imagine

Harvard Business Review

Similar fates often befall innovations within large companies. You must do that in the face of vast forces arrayed against innovation within an established organization, which include inertia, resistance to change, fear of failure, financial disincentives, and the tendency of people and organizations to favor what has worked in the past.

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A Consultant’s Guide to Firing a Client

Harvard Business Review

But over time, I became less interested in the tactical – calling up reporters to come to press conferences – and more interested in media and marketing strategy. Even Best Buy, the originator of the innovative “Results Only Work Environment” program, later rescinded it.)

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Talking with Each Other @ Work

Coaching Tip

For example, Amazon , a company with about $75 billion in annual revenue and a $140 billion market value, relies on metrics like continually rooting out inefficiencies and, with a few well-known peculiarities like "desks with repurposed doors," underights cost effectiveness and abhors “social cohesion." Source: Wayne E.