Google's CIO on How to Make Your IT Department Great
Harvard Business Review
AUGUST 13, 2013
Running an IT department is hard enough under any circumstances, but imagine doing it at one of the world''s preeminent technology companies. Your customers aren''t haplessly trying to set up their voicemail; they''re experts in technology and expect it to work. Tell me about your role at Google, and what your purview as CIO includes.
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