Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget.

Supply Chain 16

Supply Chain CIO Budgeting Project 16

Harvard Business Review

MAY 31, 2012

boss, Ina Drew , the former head of their unit in of the bank's, the Chief Investment Office (CIO); and CEO Jamie Dimon, to whom the CIO reported who oversaw the CIO. These individuals could include (but not be limited to) the London trader, Bruno Iksil ("The London Whale"); his London boss, Achilles Macris; their U.S.

CIO 12

CIO Committee Risk Management Banking 12

Harvard Business Review

AUGUST 16, 2013

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. Every discussion on the role of IT and CIOs should start with the question: "What are the potential uses of this technology that will guarantee we stay in business?" Improving Operational Efficiency.

Enterprise Architecture 9

Enterprise Architecture CIO Horizontal Integration Information Technology 9

Harvard Business Review

JULY 17, 2017

It’s far from the only case of a failure to embrace a more digital approach; the larger shift to digital is changing the way every industry operates. The current innovation model in the finance sector is designed to generate the highest possible short-term returns. Insight Center. Crossing the Digital Divide.

Industry 16

Industry Short-term Planning Long-term 16

Harvard Business Review

NOVEMBER 14, 2013

Bob in Finance simply didn’t bring his own mainframe to work. CIOs who don’t empower their workforce become disempowered. Ralph Lora, the CIO of Clorox, riffing off the antagonistic concept of “shadow IT,” , has implemented an approach he calls “Shallow IT.” company. .”

CIO 9

CIO Information Technology Enterprise Architecture Software 9

Harvard Business Review

AUGUST 21, 2013

In order to see the future more clearly, it''s almost always helpful to look back — and this certainly goes for IT and its ever-increasing impact on operations, and ultimately on competitive advantage. Yet with each wave, the criticality of IT to basic operations and delivery of service to customers continues to escalate.

Competitive Advantage 9

Competitive Advantage Management Information Technology Airlines 9

Harvard Business Review

MARCH 22, 2016

For example, the finance department approves what to buy, facilities maintains equipment, HR tells employees how to conserve energy, and marketing manages the company’s corporate sustainability reporting. You’d think that increasingly sophisticated technology would help reduce this waste.

Company 8

Company Management CIO Energy 8

Harvard Business Review

NOVEMBER 27, 2018

Other enterprises and their functions are looking to leverage technology to optimize and augment existing operations. But disruption also breeds cultural tensions — as the digital ambitions of the enterprise conflict with longtime operating objectives and create competing priorities that employees don’t know how to balance.

Supply Chain 8

Supply Chain Content CIO Business Model 8

Harvard Business Review

NOVEMBER 22, 2017

Coca-Cola FEMSA, the largest franchise bottler of Coca-Cola beverages in the world, set the stage for this learning two years ago when it created centers of excellence (COEs) to drive transformation in each of its functional or process areas, including supply chain, distribution, commercial, finance, HR and IT.

Technology 9

Technology Organization Content Supply Chain 9

Harvard Business Review

MARCH 2, 2017

Every organization has a slightly different framework of expected experience, but I like to look at this through the lens of strategy and operations. One CFO I know managed finance for a spin-off firm when it went public and then returned to the parent company in a corporate position. Most companies have a distinct culture.

CFO 8

CFO How To CIO Finance 8

Harvard Business Review

OCTOBER 26, 2015

Big financial services companies are challenged when it comes to connecting with younger consumers, particularly about personal finance. Starwood CIO Martha Poulter told me that Starwood’s strategy is to try to amaze their guests so they will share their experiences through their social channels.

Company 8

Company Hotels Travel Class 8

Harvard Business Review

FEBRUARY 8, 2018

They did not spend as much time thinking about local events that have implications for their emerging market operations. Unfortunately, the business outlook could change if ex-president Luiz Inácio Lula da Silva returns to office and fulfills his pledges to cancel pension reform and budget constraints.

Market Risk 13

Market Risk Marketing Supply Chain Company 13