The Horizons Tracker

DECEMBER 28, 2021

In Competing Against Luck: The Story of Innovation and Customer Choice he argues that the most successful companies are those who are able to understand why customers make the choices they do. Unfortunately, to use the vernacular of Stephen Haeckel , many innovators adopt a make and sell approach rather than sense and respond.

Innovation 113

Innovation Technology CIO Operations 113

Chartered Management Institute

MAY 15, 2012

I wrote recently about how successful Lego have been at harnessing the innovative thoughts of their customers to revive their fortunes in recent years. If you flip things around however you can begin to appreciate how social media can be used as a collaboration tool. Of course IT will get involved as software is an inevitable part of this.

CIO 76

CIO Media Participative Consensus 76

Skip Prichard

JUNE 24, 2021

The long-time CIO of Google, Ben Fried, indicated that the way in which that company has maintained its entrepreneurial spirit despite growing into a behemoth has been its ability to attract and retain people who are comfortable with and even drive change, even if it means cannibalizing what has worked in the past.

Company 104

Company How To Core Competence Venture Capitalist 104

Strategy Driven

AUGUST 27, 2015

All of this means that CIOs and centralized IT department staff no longer 'own' company data the way they did in the past; giving rise to new concerns about data integrity and security in a more distributed and anarchic company structure. It is a disruptive paradigm shift that most companies have yet to make. About the Author.

CIO 50

CIO Technology CRM Competitive Advantage 50

Strategy Driven

JULY 3, 2019

The market a company operates in should also be taken into account for enterprise architecture. This approach is developed by Aloys Kregting, who was entitled as CIO of the year twice. The first mode concerns security and accuracy, whereas the second mode concerns innovation, which is less structured. Two Views on IT.

Enterprise Architecture 50

Enterprise Architecture Process Decentralization Agility 50

Harvard Business Review

NOVEMBER 9, 2012

But today, acquiring and interpreting customer data inherently must involve both the marketing and IT departments. In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). Find Common Ground.

CIO 13

CIO Chief Information Officer Norton Technology 13

Harvard Business Review

AUGUST 29, 2013

However, a survey just conducted by Accenture Interactive (see The CMO-CIO Disconnect ) points to a downright unhealthy relationship in many C-Suites which can do nothing but damage to firms. Thus, even though both marketing and IT professionals say they want to be more collaborative, meaningful collaboration is unlikely to occur.

CIO 12

CIO Chief Information Officer Marketing Technology 12

Harvard Business Review

JULY 30, 2013

Enterprise IT as we have known it is rapidly becoming obsolete, and the traditional role of the CIO is increasingly irrelevant. Therefore, the CIO''s role must shift from protecting and defending the status quo to embracing and extending new innovative capabilities. Of course, not all CIOs will embrace their new role.

CIO 10

CIO Innovation Technology Wireless 10

Harvard Business Review

JULY 17, 2013

The CIO paradox is a set of contradictions that lies at the heart of IT leadership. Stay secure and boost innovation. Many CIOs have buckled under the CIO paradox, while others have managed to be effective despite it. Herewith, three items that should have a permanent place on any CIO''s "breaking the paradox" checklist.

CIO 9

CIO Technology Storytelling Short-term 9

Harvard Business Review

AUGUST 2, 2013

CIOs who do great things in leading IT soon gain extra responsibilities. By helping business leaders to improve their businesses, the CIO becomes an obvious candidate to fill any open role that involves technology, process, or strong governance. Some CIOs become CIO-Plus-COO or CIO-Plus-Head of Shared Services.

CIO 9

CIO Technology Apparel Information Technology 9

Harvard Business Review

JULY 19, 2013

Just look at what most do: They appoint a CIO and give him or her a budget and a mandate to get on with it! So what can a CIO be held responsible for? This raises the fundamental question as to whether a CIO can really be held accountable for something that will only emerge when their colleagues step up to the plate. Technology?

CIO 9

CIO CAPEX Budgeting CRM 9

Harvard Business Review

JULY 15, 2013

Our research, conducted in partnership with Harvard Business Review, The Economist, CEB (formerly the Corporate Executive Board), Intel, and TNS Global, finds that corporate leadership has lost confidence in the CIO as a strategic partner and views IT as a commodity rather than a difference-maker.

CIO 9

CIO Crisis Competitive Advantage Webinar 9

Harvard Business Review

JULY 25, 2013

It is all well and good — and true — to say that the role and mandate of the CIO are expanding. But too many organizations are stretching their Chief Information Officers (CIO) too thin. Chief "Innovation" Officer: Looking for disruptive technologies to drive innovation. focus and vision. focus and vision.

CIO 9

CIO CFO Chief Information Officer Business Intelligence 9

Harvard Business Review

AUGUST 23, 2013

It''s the rare CIO who applies scenario planning to the business of IT. Yet, in a function driven by innovation and the uncertainties surrounding the application and implication of future technologies, not using scenarios is tantamount to management malpractice. Scenarios and Innovation.

Scenario Planning 9

Scenario Planning CIO Planning Uncertainty 9

Harvard Business Review

SEPTEMBER 24, 2014

Leaders and organizations are under more stress than ever to do two things simultaneously: deliver on today’s pressing commitments by troubleshooting and refining processes; and find and invest in innovation opportunities that will create tomorrow’s success. The problem is, this instinct crowds out longer term, innovative thinking.

Budgeting 15

Budgeting Innovation Disruptive Innovation Six Sigma 15

CEO Insider

AUGUST 19, 2022

I don’t want to scare you, but the status quo is a death sentence. Most modern organizations are run using systems and strategies that will seem almost comically outdated a few short years from now.

Magazine 119

Magazine Technology System Strategy 119

Harvard Business Review

MAY 2, 2013

Only a small percentage came up with anything that was truly innovative. Tomorrow''s businesses will have a very different make-up, and the CIO must lead the charge in the face of these changes. Digital business ecosystems dynamically create and operate value chains that extend their participants'' markets.

CIO 8

CIO Competitive Advantage Agility Hamel 8

Harvard Business Review

MAY 6, 2013

There is a marked dissonance between CIOs and the C-suite — a fact that we uncovered in new research conducted with HBR, The Economist, CEB, and TNS Global. We have identified the problem , which is that CEOs believe that the CIO does not understand or help with the CEO''s issues and the needs of the business.

CIO 8

CIO Hamel Technology Tactics 8

CEO Insider

JULY 28, 2022

There is nothing like escaping the winter of Melbourne, Australia, for the warmth and relaxation of Bali. The beaches, the rice terraces, the mountains, the beautifully kind people, the food, the vibe – there are so many reasons to make Bali your next holiday destination. But, what if you want more than a holiday? As […].

Magazine 111

Magazine Chief Information Officer Information Technology Human Resources 111

CEO Insider

JUNE 5, 2022

Most of the labour market movement we have seen in […]. Everyone who knows me, knows I reject ‘The Great Resignation’ – it’s a million-dollar catch-phrase, but it’s quite dangerously misleading. This is not a great resignation – which suggests that people have made a sudden decision to do something dramatic that we didn’t see coming.

Magazine 52

Magazine Marketing Chief Financial Officer Chief Information Officer 52

Harvard Business Review

APRIL 29, 2013

New research, conducted with HBR, The Economist , CEB, and TNS Global, reveals that CEOs believe CIOs are not in sync with the new issues CEOs are facing. CEOs also tell us that CIOs do not understand where the business needs to go and how IT should support strategic goals. Barriers to entry have been destroyed. A focus on customers.

CIO 8

CIO CEO Outsourcing Agility 8

Harvard Business Review

MARCH 29, 2012

A 2011 IBM study of over 3,000 CIOs revealed that CIO-CEO alignment is stronger than ever, with traditional companies aggressively investing in technology innovation. Marketers no longer live in an above-the-line world; instead, direct-response and pay-per-click advertising have entered the mix.

Technology 17

Technology Venture Capitalist CIO ROI 17

Harvard Business Review

OCTOBER 12, 2011

The CIO was Katherine Hudson, who is considered by many people to have launched the modern IT outsourcing movement while at Kodak. They're savvy about mobility, broadband internet, smartphone apps, and the value of a good CIO. In the early 1990s, Kodak's IT function was focused on systems and internal services.

CIO 13

CIO Outsourcing Cost Center Film 13

Harvard Business Review

JANUARY 23, 2013

His "Obama for America" fundraising , analytics and "get out the vote" operation was a masterpiece of agile electoral innovation and entrepreneurship. There's not a brand manager, health care administrator, CMO or CIO who wouldn't benefit big-time from benchmarking their own operations to this campaign's. They're right.

Marketing 11

Marketing Chief Technology Officer Case Study Critical Success Factor 11

Harvard Business Review

MAY 29, 2017

” Nowadays, a company’s digital strategy practically drives the roadmap and goals of many departments, from marketing to sales to HR. Back in 2007, only 40% of CIOs were involved in strategic planning; now they’re regarded as some of the most integral members of the C-Suite. It used to be synonymous with “IT.”

CIO 16

CIO Survey Strategic Planning Technology 16

Harvard Business Review

JULY 4, 2012

I believe, though, that it is at the enterprise level that mobile could truly become a game changer for Africa , enabling the building of massive fortunes, and perhaps even the much anticipated recycling of innovation from Africa to the West. It is consumers that have made Africa the fastest growing mobile market in the world.

CIO 17

CIO Information Technology Bottom-up Policies 17

Harvard Business Review

JULY 22, 2014

But if accounting once led to widespread computerization, marketing is leading today’s digital revolution. And it’s the marketing department that’s become the central repository. Marketing finds itself in the vanguard because it stands to gain the most from digitization. Starving IT of budget takes a heavy toll on innovation.

Supply Chain 14

Supply Chain CIO Chief Information Officer Budgeting 14

Harvard Business Review

AUGUST 1, 2013

Infrastructure largely determines the IT organization''s structure, its budgeting, how the corporation goes to market, its legacy, and its capacity to change. Digital demands move at the pace of the market, competition, and customer expectations rather than the upgrade cycles of IT vendors. Are We Asking Too Much of Our CIOs?

CIO 12

CIO Technology Telecommunications Information Technology 12

Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. CEOs remain reluctant to invite CIOs to the executive table, insisting that IT is a cost center, not the innovation incubator it could be.

Supply Chain 16

Supply Chain CIO Budgeting Project 16

Harvard Business Review

AUGUST 14, 2013

These three change accelerators are what lie behind today''s avalanche of business transformation, and they are directly affecting the roles of CIO and CTO. And, just as the CIO''s role needs to change, so too does the CTO''s—from Chief Technology Officer to Chief Transformation Officer. That''s a huge shift.

CTO 10

CTO CIO Chief Technology Officer Chief Information Officer 10

Harvard Business Review

JULY 17, 2017

Despite rapid innovations in data processing and machine learning, many businesses have yet to make the leap from the Industrial Age to the information age, and the gap between technological and organizational progress is widening. Closing this gap requires much more than short-term fixes, like adopting new technologies. Insight Center.

Industry 16

Industry Short-term Planning Long-term 16

Harvard Business Review

DECEMBER 8, 2010

While Software-as-a-Service (SaaS) and Cloud Computing are gaining traction in the enterprise market, many firms still struggle to understand their strategic implications. When should firms consider cloud-based solutions and for which applications? How can managers generate competitive advantage from their cloud investments?

Competitive Advantage 15

Competitive Advantage Development CIO Survey 15

Harvard Business Review

APRIL 25, 2013

Over the last two years, we have been engaged in primary research with The Harvard Business Review, The Economist, CEB (formerly known as the Corporate Executive Board), Intel, and TNS Global in an attempt to paint a picture of how the role of the CIO and the IT department is changing. CIOs today must adapt or risk being marginalized.

CIO 10

CIO ROI Agility Information Technology 10

Harvard Business Review

AUGUST 8, 2013

But massive disruptions in business models, technology, and the work force have been throwing up massive new challenges for CIOs and other technology leaders. Consequently, CIOs and business leaders with a technology focus face more cacophony and challenge than ever before. Many CIOs are of course already well aware of all this.

CIO 9

CIO Succession Fast Follower Chief Information Officer 9

Harvard Business Review

JULY 20, 2012

CEO and President Craig Herkert saw social media as a way to respond faster to market needs, create a flatter organization, and share ideas and innovations, according to Wayne Shurts, the company's CIO.

Media 20

Media Organization Intellectual Capital CIO 20

Harvard Business Review

JULY 31, 2013

But there''s a catch for CIOs and other tech-minded executives: to keep creating opportunities, companies must keep changing the experience or fall behind. This puts immense pressure on the organization to keep up with the competition while trying to innovate in its own right. Optimize marketing efforts to achieve influence at scale.

CIO 10

CIO Technology Media Information Technology 10

Harvard Business Review

MARCH 4, 2011

Some retailers are responding with clever innovations. Creating this new intelligent store requires, at the very least, the CIO, the chief marketing officer, the SVP of store operations and the SVP of e-commerce to determine how to best engage with increasingly digital-savvy, data-driven shoppers.

Retail 15

Retail Attrition CIO CFO 15