Harvard Business Review

MAY 2, 2013

Tomorrow''s businesses will have a very different make-up, and the CIO must lead the charge in the face of these changes. The role of management can be broadly thought of as the processes that tie these components together to produce value. The Rise of the CIO. But CIOs also need to not get caught up in the technology trap.

CIO 8

CIO Competitive Advantage Agility Hamel 8

Harvard Business Review

AUGUST 2, 2013

CIOs who do great things in leading IT soon gain extra responsibilities. By helping business leaders to improve their businesses, the CIO becomes an obvious candidate to fill any open role that involves technology, process, or strong governance. Some CIOs become CIO-Plus-COO or CIO-Plus-Head of Shared Services.

CIO 8

CIO Technology Apparel Information Technology 8

Harvard Business Review

JULY 23, 2013

But it should be the CIO''s job. It''s time for CIOs to move beyond their roles as chief technology officers, and embrace the name with all of its implications: Chief Information Officer. Because no one is managing the store. Information governance is not IT''s job. The explosive growth of information is accelerating.

CIO 8

CIO CFO Zero Based Budgeting Chief Technology Officer 8

Harvard Business Review

AUGUST 13, 2013

In that sense, you might think Ben Fried , Google''s CIO, has one of the toughest jobs in existence. On the other hand, few CIOs can boast a company culture as supportive of technology. Tell me about your role at Google, and what your purview as CIO includes. And that''s the thing that CIOs face right now.

CIO 8

CIO How To Technology Directory 8

Harvard Business Review

DECEMBER 1, 2017

It’s no longer adequate or acceptable for CFOs to simply focus on managing the financial risks of a company. Some CFOs are working with their CISOs and CIOs to actually model their cyber exposure gap. The answer involves radically reframing one of the mainstays of the C-suite — the role of the CFO.

CFO 8

CFO CIO Budgeting Long-term 8

Harvard Business Review

MAY 29, 2017

It wasn’t long ago and, yet, in technology terms, it’s almost an eternity — ride- or hotel-sharing companies didn’t exist yet and the first generation of social media platforms were just hitting the mainstream. CIOs, in addition, have gotten a prime seat at the table. A young U.S.

CIO 11

CIO Survey Strategic Planning Technology 11

Harvard Business Review

APRIL 25, 2013

Over the last two years, we have been engaged in primary research with The Harvard Business Review, The Economist, CEB (formerly known as the Corporate Executive Board), Intel, and TNS Global in an attempt to paint a picture of how the role of the CIO and the IT department is changing. CIOs today must adapt or risk being marginalized.

CIO 8

CIO ROI Agility Information Technology 8

Harvard Business Review

JUNE 24, 2014

It doesn’t take long for technologies to outgrow their usefulness. While organizational culture issues took center-stage, the agency’s antiquated systems for personnel management, appointment booking, and medical histories probably made things worse. Give us a sense of the challenge of keeping up with technology as a military CIO.

CIO 8

CIO Health Care Metrics Software 8

Harvard Business Review

MARCH 25, 2013

Research has long confirmed that most people tend to over-estimate their abilities, and that the least competent people are the most likely to be over-confident. But Ortmann cautions weary managers not to give up hope — or stop giving feedback. Users Want Mobile Apps, Not Mobile Websites (CIO Insight).

Innovation 22

Innovation Forrester CIO Self-aware 22

Harvard Business Review

AUGUST 22, 2013

Most CIOs will tell you that they have no shortage of ideas to invest in — the hard part is whittling down to the right ones. Push that a bit further and what most CIOs say is that those ideas are in the form of project requests from business partners. Google''s CIO on How to Make Your IT Department Great. IT management'

Innovation 8

Innovation CIO ROI CTO 8

Harvard Business Review

AUGUST 21, 2015

We consistently heard that the CIO was autocratic and intimidating, and that his people were afraid to talk openly about mistakes. We could have coached the CIO about how to inquire into projects, and we could have suggested a more proactive approach for encouraging people to raise issues. This requires versatility.

CIO 8

CIO Chief Information Officer Consultative Open-book 8

Harvard Business Review

JULY 22, 2013

IT leaders have long embraced the idea that the role of the IT unit, and of enterprise IT systems, is to enable business. However, when we ask CIOs how their "enabling" is going, they consistently respond that sometimes it goes well; sometimes not so much. And other CIOs nodded in agreement. These are finite resources.

CIO 8

CIO Stage-Gate Project Information Technology 8

Harvard Business Review

OCTOBER 12, 2011

The CIO was Katherine Hudson, who is considered by many people to have launched the modern IT outsourcing movement while at Kodak. It's conceivable that IT's views could have saved the company, had the culture been different and had executive management been willing to listen. Today corporations are said to be more enlightened.

CIO 9

CIO Outsourcing Cost Center Film 9

Harvard Business Review

OCTOBER 3, 2017

In particular, CIOs tell us that data scientists, security experts, and enterprise architects are hard to find. There is lots of evidence that teams like this have a very short on-ramp to value, though you need to manage us-and-them culture issues carefully. Managers lose the automatic right to “own” staff.

Technology 8

Technology Organization Incubator Content 8

Harvard Business Review

OCTOBER 3, 2012

That conviction leads to an exhaustive and time-consuming process by which the CMO's team might work with the CIO's team to specify and scope the precise insights to be pursued and the associated analytics to get them. Next, the organization launches a major IT project. BIG DATA INSIGHT CENTER. What If Google Had a Hedge Fund?

CIO 15

CIO Hedge Fashion Follow-up 15

Harvard Business Review

JULY 16, 2013

Identity Access Management (IAM) vendors have been forced to consider brokering authentication for Active Directory because companies feel like they must stay on it as an internal authentication platform. Create a long-term flexible strategy. The CIO In Crisis: What You Told Us. The Metamorphosis of the CIO.

Directory 8

Directory Company IAM CIO 8

Harvard Business Review

FEBRUARY 1, 2011

There's a lesson in this for CIOs who are trying to make their budgets stretch ever further in these austere times. Development of small, low-cost, low-risk projects involving archived datasets can sometimes have a disproportionately high impact on the business — and on the CIO's reputation. Now Is a Good Time to Start.

CIO 15

CIO How To Policies Document 15

Harvard Business Review

MARCH 25, 2013

Research has long confirmed that most people tend to over-estimate their abilities, and that the least competent people are the most likely to be over-confident. But Ortmann cautions weary managers not to give up hope — or stop giving feedback. Users Want Mobile Apps, Not Mobile Websites (CIO Insight).

Innovation 8

Innovation Forrester CIO Self-aware 8

Harvard Business Review

MARCH 13, 2013

But does it really make sense for all mission-driven organizations to measure their long-term impact on society? Brian Trelstad, Acumen's former CIO, is blunt about why not: it's complicated, expensive, and often impractical for early-stage enterprises. What do these organizations seek to measure?

Long-term 8

Long-term Due Diligence Metrics Cost-Benefit Analysis 8

Harvard Business Review

OCTOBER 3, 2012

That conviction leads to an exhaustive and time-consuming process by which the CMO's team might work with the CIO's team to specify and scope the precise insights to be pursued and the associated analytics to get them. Next, the organization launches a major IT project. BIG DATA INSIGHT CENTER. What If Google Had a Hedge Fund?

CIO 8

CIO Hedge Fashion Follow-up 8

Harvard Business Review

MARCH 5, 2014

Managers in the latter category don’t give tough feedback, shy away from going to bat for their teams, and give in too easily to demands. Working for a manager who is conflict-averse can have deleterious effects on your performance and your career. All the managers I’ve talked to say they’d welcome that level of initiative,” he says.

Case Study 12

Case Study Resources Long-term CIO 12

Harvard Business Review

DECEMBER 30, 2011

What if, instead of trying to fix people, we assumed that they were already full of potential and created an environment that promoted their long-term well-being? In other words, what if cultivating a successful inner life was front and center on the leadership agenda? Developing people is a process — not an event.

Development 17

Development Biotechnology CIO Short-term 17

Harvard Business Review

NOVEMBER 26, 2013

I keep thinking of the health-care IT professionals I’ve worked with for much of my career and how they must be dreading the long, rough road that lies ahead for them. I recently caught up with Keith Jennings, the current CIO, to see if some of the longer-term initiatives had achieved the intended results. Change management'

Tips 10

Tips Health Care Budgeting CIO 10

Harvard Business Review

FEBRUARY 15, 2012

We are delighted to announce the winners of the Beyond Bureaucracy Challenge , the second leg of the HBR/McKinsey M-Prize for Management Innovation. And we received a flood of big ideas and game-changing initiatives and experiments from management innovators in all kinds of organizations around the world. Story by Bjarte Bogsnes.

Bureaucracy 13

Bureaucracy Company Agility CIO 13

Harvard Business Review

JANUARY 14, 2015

I call this phenomenon “executive brownout” and the details of El-Erian’s departure (not to mention more recent reporting on the conduct of his co-CIO Bill Gross, who has also since resigned) only confirmed my opinion that he was very likely suffering from it.

CIO 8

CIO CFO Crisis Execution 8

CEO Insider

OCTOBER 16, 2023

While the immediate risk posed by the crisis in Gaza to international financial markets is the risk of Iran’s involvement and the resulting hike in oil prices that could devastate the world economy, billionaire Ray Dalio has an even more long-term concern.

Magazine 110

Magazine Long-term Crisis Price 110

Harvard Business Review

APRIL 16, 2013

Either there''s a bottom-up communications problem where the messages aren''t connecting with their targets, or there''s a top-down problem where management isn''t clear on what its message is. For example, take an IT security firm targeting the CEOs, CIOs, and general counsels of small healthcare providers.

Bottom-up 8

Bottom-up Press Release Sample CIO 8

Harvard Business Review

DECEMBER 1, 2015

While a vanilla version of a software application can be okay (and many corporations use standard versions of major vendors’ ERP software), any choice should be a business decision made by business managers for operational and strategic reasons. The security and privacy issues are also different in the enterprise IT world.

Execution 8

Execution Hotels Software System 8

Modern Servant Leader

APRIL 10, 2012

Life as a Healthcare CIO : Servant Leadership. ” McKnight’s Long-term Care & Assisted Living : Going Back to Servant Leadership. Information Week : Healthcare CIOs Should Become Servant Leaders. A short post about how Jay Ballinger, a manager at Tyco Inc. ” U.S. Center for Sharing : Huddle Up!

Servant Leader 183

Servant Leader Leadership CIO Conference 183

Harvard Business Review

FEBRUARY 4, 2014

Variations of this Big Data story line are being played out in executive offices around the world, with CMOs and CIOs in the thick of it. CIOs, tasked with turning technology into revenue, are themselves pounding the table demanding better requirements for Big Data initiatives.

CIO 8

CIO Budgeting Enterprise Architecture Marketing 8

Harvard Business Review

MARCH 17, 2015

To shift to a remote model successfully, however, management practices have to adapt to remote work, even if only a few workers are remote. based CIOs, 30% said communication was their greatest remote management challenge, followed by productivity (22%) and technology (22%). In a 2014 Robert Half Technology survey of U.S.-based

Tools 8

Tools CIO Knowledge Management Travel 8

Harvard Business Review

AUGUST 19, 2013

With Frederick''s Taylor invention of scientific management in the 1880s, and its subsequent assimilation into what we now consider modern management, organizations have used logic and rationality to the eliminate waste, to seek efficiency, and to transfer human knowledge to tools and processes. IT management'

CTO 8

CTO Franchising CIO Short-term 8

Harvard Business Review

MAY 13, 2015

Doing this, in turn, will help them build more purposefully direct, longer term relationships with consumers and create more sustainable value. Above all, the goal cannot be one-time interaction, it should be meaningful long-term engagement and ideally opportunities for what Seth Godin, back in 2008, called “ Permission Marketing.”

Brand 8

Brand Disintermediation Media Metrics 8

Harvard Business Review

DECEMBER 5, 2013

Within CMS, Deputy CIO for IT Henry Chao’s group emails employed all caps and direct finger pointing, like this one dated 9/26 : “I need Monique to get this in sync…ironed out now — I DO NOT WANT A REPEAT OF WHAT HAPPENED NEAR THE END OF DECEMBER 2005 WHERE MEDICARE.GOV HAD A MELTDOWN (THIS IS TO GET YOUR ATTENTION IF I DIDN’T HAVE IT ALREADY).”.

Company 8

Company Telecommunications CIO Learning-by-Doing 8

Harvard Business Review

NOVEMBER 19, 2012

If you have to stand in line," explained Bill Martin, vice president and CIO, "the ship suddenly seems too big and the experience diminishes sharply.". This gives the effort a clear and manageable focus. Digital density will continue to grow exponentially in the near and long term.

IT Strategy 9

IT Strategy Strategy Class Offshoring 9

Harvard Business Review

MAY 31, 2011

But I was in Bucharest, the capital of Romania, speaking to a group of business people who were part of a year-long program run by the UK-based School for Startups. Your customers may be right next door in geographic terms, but once you go online they are spread in a thin layer that stretches around the world. Focus on a location.

Media 14

Media Strategy Supply Chain Audience 14

Harvard Business Review

JUNE 26, 2017

The four-story glass building designed by Norman Foster seamlessly integrates a long and diverse list of technical achievements — from the enormous solar panel array on the roof to hidden cable management mechanisms at the workstations — all according to Jobs’s uncompromising design standards.

Real Estate 8

Real Estate Technology Hedge Project 8