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Reclaiming the Idea of Shareholder Value

Harvard Business Review

Investors and others ask why companies binge on buybacks while skimping on value-creating investment opportunities. But discussions of corporate governance invariably miss the real problem: most public companies have extensive governance procedures but no governing objective. Corporate governance issues are constantly in the headlines.

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Teaching an Algorithm to Understand Right and Wrong

Harvard Business Review

However, the process can go horribly awry, as in the case of Microsoft’s Tay , a Twitter bot that the company unleashed on the microblogging platform. So it is possible that a powerful machine learning system could provide us with new insights. Should insurance companies have a say in how the algorithms are coded?

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You Can't Impress Stock Analysts.and Shouldn't Try

Harvard Business Review

Is there a better distillation of the serious problem with our economic system? Earlier this year, I asked a CEO of Fortune 100 company how he dealt with analyst pressure. What he said was this: "I don't know any CEO that would want to run a company the way analysts would want us to.". But not the analysts.

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How B2B Software Vendors Can Help Their Customers Benchmark

Harvard Business Review

Today, the data to answer those questions exists — it’s captured by the software-as-a-service firms whose services companies use to run their businesses. Mainstream software companies are beginning to hold “ data mirrors ” up to their customers, allowing scoring and benchmarking of their customers’ strategies.