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A Closed-Loop Strategy Execution System

Six Disciplines

In their 2008 book "The Execution Premium: Linking Strategy to Operations for Competitive Advantage" (Harvard Business School Press), Harvard professors Dr. Robert S. Breakdowns in a company’s management system, not managers’ lack of ability or effort, are what cause a company’s underperformance. Discipline IV.

System 98
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4 Ways To End Destructive Pride

Tanveer Naseer

The following is a guest piece by Ritchie Norton. Here are a few examples: “I can’t move up in my company because my boss doesn’t like me. In the book Good to Great, legendary business consultant Jim Collins uncovered what it takes for a company to be great. After all, it’s not their fault, because nothing ever is.

Collins 279
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A Closed-Loop Strategy Execution System

Six Disciplines

In their 2008 book "The Execution Premium: Linking Strategy to Operations for Competitive Advantage" (Harvard Business School Press), Harvard professors Dr. Robert S. Breakdowns in a company’s management system, not managers’ lack of ability or effort, are what cause a company’s underperformance. Discipline IV.

System 85
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The Strategy-Focused Organization: A book review by Bob Morris

First Friday Book Synopsis

The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment Robert S. Norton Harvard Business Press (2000) The Perilous “Journey&# to Breakthrough Performance Note: This is another “business classic” I read when it was first published and then recently re-read it. Kaplan and David P.

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Performance Measurement

Strategy Driven

Performance measurement typically drives much of the way a large company works. Supplementing profits with ROIC and revenue growth is a step in the right direction to ensure that the profits a business earns are actually creating value, not simply over-consuming capital that another company could better deploy.

ROIC 62
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CEOs, Get to Know Your Rivals

Harvard Business Review

I decided to test his claim by interviewing current and former C-suite executives, including Bob Crandall, former CEO of American Airlines; David Norton, former CMO of Harrah’s casinos; Will Ethridge, CEO of Pearson Education; and Pat O’Keefe, former CEO of Watts Water Technologies. Play to your strengths, not your rival’s.

CEO 12
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Identifying the Biases Behind Your Bad Decisions

Harvard Business Review

In a recent paper , scholars Ryan Buell and Mike Norton (both at Harvard Business School) studied ways in which service organizations could improve customer satisfaction. They found that when a company visually showed the effort it exerted during transactions, customers were more likely to be satisfied while waiting for the service.

Norton 13