Remove Conflict of Interest Remove Management Remove Objective Remove Technology
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Departed Client Analysis: Opening Formal Channels of Feedback to Improve Customer Retention

Strategy Driven

When you are part of a senior management team running a large business, it can be easy to become insulated from the day-to-day realities of how your company is handling its customer base. Evaluate specific strengths, weaknesses and gaps within your product line, your client service delivery structure and your technology platform.

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The Steep Psychological Price of Starting Your Own Company

Harvard Business Review

Fake it until you make it" might sound like a manageable way to approach your entrepreneurial efforts, but it''s also worth considering this man-riding-a-lion analogy from EnSite Solutions CEO Toby Thomas: "People look at him and think, ‘This guy''s really got it together! He''s brave!’ — and could bring 25,000 jobs to Baltimore.

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The Most Overlooked Part of Your Data Security

Harvard Business Review

Organizations constantly replace outdated computers, servers, laptops, copiers, and countless other types of electronic devices to keep up with technology and enhance worker productivity. This rush to upgrade, however, creates a challenge: large numbers of excess electronics must be managed and disposed of properly.

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The Big Picture of Business – Business Lessons to be Learned from the Enron Scandal

Strategy Driven

Many of those investigating Enron had received campaign contributions from the company, yet kept maximum objectivity. It was very ‘old school’ (a management style that was 40 years obsolete), though it pretended to be ‘new school.’ Several committees competed with each other for the spotlight. Corporate Culture.