Avoid These Traps and LOL for Peak Performance
The Practical Leader
AUGUST 10, 2011
Managers must LOL — lead out loud — if they are going to bring about culture change and shift behavior for higher levels of customer service, quality, safety, productivity, or innovation. Ivory Tower Visions. Visions and plans should not be developed in backrooms without the involvement of those people who will make it all work.
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