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For that, he leaves a huge legacy in management. Yale psychologist Irving Janis used the debacle to coin the term “groupthink,” which refers to a psychological drive for consensus at any cost that suppresses dissent and appraisal of alternatives. Crisis management Decision making Government'
Janis Christie/Getty Images. The problem is two-fold: first, hospital administrators and managers struggle to effectively implement these tools. To fix this, in 2012 hospital administrators and managers implemented TeamSTEPPS , a commonly used set of evidence-based strategies and tools (e.g., Adopting a more systematic process.
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