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How John F. Kennedy Changed Decision Making for Us All

Harvard Business Review

Eighteen months earlier, he’d made arguably the worst decision he ever made, to support an ill-conceived covert operation to unseat Fidel Castro, known today as the Bay of Pigs fiasco. And yet, as I write in more detail in Collaboration , after the Bay of Pigs Kennedy brilliantly retooled his group decision-making process.

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How One Hospital Improved Patient Handoffs for the Long Term

Harvard Business Review

Janis Christie/Getty Images. We started working with the management and staff of the perioperative unit in 2014 to develop a more systematic, long-term approach for improving patient handoffs from the operating room (OR) to the post-anesthesia care unit (PACU).