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Guest post by Mark Hopkins : The best leadership tip I ever received came from a pastor’s sermon during a non-denominational service in Yosemite Valley Chapel. The pastor was clearly providing guidance to parishioners on how to help others confront tough problems, but to me it sounded a lot like a leadership strategy.
But winning CEOs demand analytics from their sales organization (much as they do from operations or strategy) to help understand everything from the effectiveness of sales campaigns to opportunity analysis to performance reviews. CEOs generally don't want changes to how their sales force operates for fear of killing the golden goose.
Organizations will gradually revamp their operations to take advantage of its flexibility and versatility well beyond the factory floor. Once factories develop the software to coordinate and optimize these multi-industry operations, we’ll see the emergence of “pan-industrial” corporations.
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