Modern Servant Leader

FEBRUARY 17, 2016

But anyway after college I started working in Detroit at a steel fabricating place and I worked in human resource, they called it personnel management back then and I spent a couple of years doing that before I got into labor relations and then I opened a consulting firm and started working with some messed up companies.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

But anyway after college I started working in Detroit at a steel fabricating place and I worked in human resource, they called it personnel management back then and I spent a couple of years doing that before I got into labor relations and then I opened a consulting firm and started working with some messed up companies.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Harvard Business Review

MAY 3, 2017

And many CEOs we talked to, like Owen Mahoney of Nexon, agree that the CHRO is one of the most strategic roles someone could have: “Businesses grow or die based on the quality of their people, so the human resource executive role is arguably the most strategic in the company.

Quinn 15

Quinn Execution CFO Forrester 15

Harvard Business Review

NOVEMBER 26, 2012

Human Resources, Sales and Marketing, and Operations—at least—need to be involved. Because so many functions are involved and because substantial resources need to be committed, it's normally the case that CEOs have to be engaged in the process.

Retail 9

Retail Heskett Franchising COO 9

Harvard Business Review

AUGUST 5, 2014

Talk about how complex marketing has become is very much in vogue, but there’s much less discussion about the operational (and diplomatic) muscle CMOs need in order to get things done. With so many parts of the organization needing to come together to deliver on a customer journey, the CMO has to operate as the “glue” across the organization.

P&L 14

P&L Banking Marketing Call Center 14

Harvard Business Review

AUGUST 22, 2018

She’d gone to Arkansas to review operational plans and financial projections for the rest of the year with the team on the ground. It’s like we’re surgeons who have a patient bleeding out on the operating table. As CFO, Noelle was, of course, concerned about the numbers. Do we join hands and sing Kumbaya?

Case Study 15

Case Study CFO Bottom-up Operations 15

Harvard Business Review

DECEMBER 10, 2013

He operates in a similar environment, analyzes the same companies in the same sector, and has the same clients. Hiring Human resources Managing people' He doesn’t have to sell his house, move to another state, buy a new house, look for new schools for the children, or help his spouse cope and adjust to a move.

How To 10

How To Banking Human Resources COO 10

Harvard Business Review

DECEMBER 17, 2015

For example, Cesar Bocanegra started as VP for operations, then asked to take on human resources as well. He was promoted to COO within two years. As the organization has grown, CEO Charles Best has encouraged senior executives to take on increasing responsibilities.

Development 8

Development Mentor COO CFO 8

Harvard Business Review

JULY 14, 2017

In a traditional business, there is little connectivity or co-creation, so the enterprise value is equal to the “mass” of the company — its human resources, financial assets, intellectual property, and physical goods. Human capital. After all, we call the department human resources.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Harvard Business Review

JULY 29, 2016

Brian McClusky, director of human resources at InkHouse, the PR firm based just outside of Boston, MA, views reference checking as the “final step” of the vetting process for new hires. His first call was to Jane’s former direct supervisor, the COO of her previous company.

Reference 8

Reference COO Learning-by-Doing Case Study 8

Marshall Goldsmith

FEBRUARY 8, 2018

a holding company that operates seven distinct business. Agapol Na Songkhla – Chief People Officer and Executive Vice President of Human Capital Group at Thai Beverage (ThaiBev). Operations Group Baring Private Equity. Deborah Borg – Chief Human Resources & Communications Officer, Bunge Limited.

Executive Coaching 70

Executive Coaching CEO Banking Magazine 70