N2Growth Blog

APRIL 25, 2024

Understanding the Evolving Role of a Chief Operating Officer In the ever-evolving world of business, the role of a Chief Operating Officer (COO) is undergoing numerous transformations. Their role expands beyond mere efficient operations, reaching into complex problem-solving, organizational design, and corporate transformation.

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COO Operations Chief Operating Officer Strategy 221

N2Growth Blog

AUGUST 2, 2024

The Creator: Innovators and Visionaries Creators are the pioneers of new ideas and visionary strategies– naturally inclined towards innovation, thinking outside the box, and envisioning future possibilities. Their leadership style is often characterized by: Creativity and Innovation: Generating groundbreaking ideas and solutions.

Management 367

Management Leadership Efficiency Teamwork 367

Leading Blog

MARCH 21, 2011

Robert Herbold, former COO of Microsoft, says that lack of courage is what destroys companies. I think we are seeing too much of this core issue and what we end up with is operational complexity and lack of innovation and forward momentum. In What’s Holding You Back? It’s also a very fragile process.

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Six Sigma COO Leadership Constraint 284

N2Growth Blog

JUNE 6, 2024

The C-Suite Executives Role in Business Strategy The C-Suite executive team comprises the Chief Executive Officer (CEO), Chief Financial Officer (CFO), Chief Operating Officer (COO), and other high-ranking ‘chief’ executives. The digital landscape has redefined the boundaries of commercial leadership.

Chief Financial Officer 221

Chief Financial Officer Chief Operating Officer Chief Executive Officer Leadership 221

N2Growth Blog

OCTOBER 25, 2021

Step 4: Operations alignment. If we observe an organization in the transformation process as an airplane flight: The CEO is the pilot, COO/CFO & other executives are co-pilots, and the Chief Transformation Officer is the air traffic control in charge of the safe, orderly, and expeditious flight. Step 2: Culture alignment.

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CTO Short-term Shaw Agility 397

N2Growth Blog

MARCH 23, 2010

CEOs/COOs are looking at the wrong data…they look for trends while or after they happen, not searching for clues before they happen. The focus of these short-sighted bean counters incorrectly place cost savings ahead of the customer experience.

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Blog CRM Management Brand 304

Chartered Management Institute

APRIL 11, 2025

Since September 2024, he has been chief operating officer at Diversity Role Models, a charity that promotes acceptance of individual differences and aims to end bullying in schools. In his role, he oversees operations, finance, governance and HR. He said he wanted to become a COO. His managers response was: Why wait five years?

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Team Management Chief Operating Officer COO 52

Strategy Driven

JANUARY 3, 2022

Janet Dell is President and COO of Freeman, where she leads all Freeman business operations across the globe. Prior to leading Marsh Clearsight, Janet served as Marsh’s COO of Global Sales, where she was responsible for driving organic growth. ” How can you apply a beginner’s mindset to your business?

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COO Supply Chain Learning-by-Doing Globalization 125

Mike Cardus

NOVEMBER 3, 2010

Design by 12GrainStudio Leadership Solutions Focus in Practice Wednesday, November 03rd, 2010 Posted by: mike Working with a leadership team of 5 people including the COO of the organization. Powered by WordPress. People started to say, we are already doing all these things, we are there.

Leadership 125

Leadership COO Team Building Active Listening 125

Mike Cardus

JULY 11, 2011

Issues frequently address development of high functioning teams, retention of talent, innovative process mapping, interpersonal and intergroup conflict, coaching of leaders, and facilitating behavioral skills to increase organizational and personal effectiveness.

Team Building 94

Team Building TRIZ Succession Team 94

The Horizons Tracker

JUNE 13, 2023

The study found that CHROs with strong abilities and relationships, and who work in a supportive environment, are almost twice as likely to successfully integrate data, technology, and people, and four times more likely to have effective relationships and influence with other C-suite executives, including the CEO, CFO, CTO, and COO. “As

Technology 110

Technology Organization CTO COO 110

Center for Creative Leadership

JUNE 2, 2020

They carry titles such as vice president or senior director and have responsibilities for one or more functions — such as sales, marketing, finance, operations, engineering, technology, legal, and human resources. They run business units and geographic regions. How well do your leaders perform in these critically important areas?

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Self-aware Leadership COO Influence 83

CO2

SEPTEMBER 6, 2018

With the PEAK model, leaders can learn just how much they are inclined to seek Perspectives (Innovators), Evaluate information at hand (Judges), take Action (Directors), and increase Knowledge (Professors). Their PEAK number suggests not only how they typically make decisions, but also how they communicate with others.

Leadership Styles 87

Leadership Styles COO Learning-by-Doing Planning 87

CO2

SEPTEMBER 6, 2018

With the PEAK model, leaders can learn just how much they are inclined to seek Perspectives (Innovators), Evaluate information at hand (Judges), take Action (Directors), and increase Knowledge (Professors). Their PEAK number suggests not only how they typically make decisions, but also how they communicate with others.

Leadership Styles 78

Leadership Styles COO Learning-by-Doing Planning 78

Roundtable Talk

NOVEMBER 12, 2010

Jay Woo , CAA South Central Ontario’s Chief Operating Officer offered up this piece of advice: “Stay connected to your front line.” 2 Responses to Fast Friday with Jay Woo, COO, CAA South Central Ontario John Doe | January 4, 2011 at 3:05 PM | Funny stuff. A huge innovation that no other company has. Just ask Woo.

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COO Chief Operating Officer Blog Advice 28

The Horizons Tracker

MARCH 15, 2020

Who would be CFO or COO? For instance, if you’re a technical wizard, it might be wise to consider bringing with you people with business or operational skills. Another study , from researchers at Imperial College London, explores how the distribution of roles among the founding team is undertaken. Who would be CEO?

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Team Entrepreneur COO CFO 103

The Horizons Tracker

SEPTEMBER 16, 2019

Whereas most of the workers recruited via platforms such as Mechanical Turk operate as independent contractors, at Samasource, they are full-time employees with salaries and benefits. ” Sourcing the right way. Time will tell how effective they prove to be.

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Power Ethics Venture Funding Quality 75

Strategy Driven

MAY 20, 2019

Implementation is different to theory and ideas, so you need to be able to bring operational performance and many other skills to the table. Young innovators especially, though it applies even to more experienced entrepreneurs, tend to lack self-awareness of their own weaknesses. They often sink to the level of their worst people.

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Self-aware Entrepreneur COO Banking 57

Harvard Business Review

JUNE 27, 2012

Paul is an old friend who, until his recent retirement, worked as a senior scientist at a pharmaceutical company, where he managed a group of innovative researchers. Shortly after the best practices meetings, the COO visited Paul's location to see how the alignment was going.

COO 14

COO Short-term Pharmaceuticals Innovation 14

Harvard Business Review

SEPTEMBER 13, 2012

Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget. It's just that they're often busy doing what they've always done, maintaining operational systems while reacting to the demands of an increasingly tech-savvy user community.

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Supply Chain CIO Budgeting Project 16

Harvard Business Review

MAY 16, 2017

She distilled the notes about her many accomplishments into an overview of the 10 years in her current role: Keep University’s School of Design (eight graduate programs) running flawlessly for Director, other staff, faculty, and students — during routine operations and emergencies. Equally adept at managing people and operations.

COO 15

COO Chief Operating Officer Transportation Real Estate 15

Harvard Business Review

JULY 17, 2017

Despite rapid innovations in data processing and machine learning, many businesses have yet to make the leap from the Industrial Age to the information age, and the gap between technological and organizational progress is widening. Closing this gap requires much more than short-term fixes, like adopting new technologies. Insight Center.

Industry 15

Industry Short-term Planning Long-term 15

Harvard Business Review

MAY 17, 2011

Daisuke Kan, the 30-year-old COO of a beverages company, Cheerio Corporation, was desperate to send free cans of an energy drink, Life Guard, to places where people lacked water and food. Then students in college, they started talking about the need to create a society with a new value system.

Crisis 17

Crisis COO Chemicals Transportation 17

Harvard Business Review

SEPTEMBER 17, 2013

A 2012 industry survey asked top hospital leaders (CEOs, COOs, and others) what was necessary to improve the patient experience. Two, leadership rounds are an important means of exposing non-medical leaders in finance, operations, and other areas of the hospitals to the front lines of patient care. Leading Health Care Innovation.

Health Care 13

Health Care COO Operations Storytelling 13

Harvard Business Review

JANUARY 23, 2012

Heins, the new CEO of Research in Motion (RIM), has been plucked from the company's relatively obscure COO position to fill the giant shoes of two longtime co-CEOs as they depart at the behest of angry investors. Perhaps Thorsten Heins has longed to run a big, public company. But probably the dream didn't look like this.

Strategy 16

Strategy CEO Strategic Planning Consensus 16

Harvard Business Review

JANUARY 2, 2017

Over the past year, we hosted current or former leaders from each of these retailers at MIT’s Sloan School of Management, and all four talked about a corporate culture of setting high expectations and creating conditions that encourage employees to innovate. And every year, those partners come through; so the investment pays off.

Retail 15

Retail Incentives Merchandising COO 15

Harvard Business Review

MARCH 27, 2013

Sorry, CFOs: CEOs Don't Think You'd Make Good COOs (CFO). While CFOs are increasingly a part of running company operations, a new survey of CEOs indicates that they may not be entirely comfortable with this arrangement. WHAT INNOVATION FORGOT. STICK TO MATH.

Quinn 8

Quinn CFO COO Airlines 8

Harvard Business Review

MAY 2, 2017

To Foster Innovation, Connect Coworkers Who Share Aspirations. Despite having a full plate of client projects, she signed up to work on a massive survey to understand the concerns of chief operating officers. You and Your Team Series. Collaboration. How to Handle a Colleague Who’s a Jerk When the Boss Isn’t Around.

Chief Operating Officer 14

Chief Operating Officer Consensus How To Project 14

Harvard Business Review

JULY 23, 2013

Design "integration mechanisms" and operate them with rigor. COO Mark Fields now runs this mechanism. Apple''s consumer-friendly innovation and Wal-Mart''s quick inventory and price adjustments were the result of similar mechanisms masterfully run by Steve Jobs and Sam Walton respectively. Collaboration must be in their blood.

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P&L Decentralization COO Restructuring 10

Harvard Business Review

DECEMBER 26, 2014

When considering the promotion of a relatively junior executive to the position of CEO, boards can have the candidate tested and prepared by ensuring an appointment as president, CFO, or COO. Placing the candidate on a corporate board will help him or her gain experience interacting with directors.

CEO 15

CEO Contingency Plans Telecommunications Planning 15

Harvard Business Review

AUGUST 5, 2014

Talk about how complex marketing has become is very much in vogue, but there’s much less discussion about the operational (and diplomatic) muscle CMOs need in order to get things done. Companies across the spectrum are grappling with change as new technologies, innovations, and customer behaviors disrupt old business models.

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P&L Banking Marketing Call Center 14

N2Growth Blog

DECEMBER 7, 2010

Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.] Mike Myatt from N2Growth has this interesting blog entitled “To blog or not to blog“ [.] link] Swiecki’s Blog » Tech-blog Carnival Edition 2 [.] I Think Not.

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Blog Content Media Brand 345

Harvard Business Review

NOVEMBER 6, 2017

It knew it had to act fast, so top leaders began by challenging major assumptions about how they operated. But then the CEO zeroed in on volunteer champions who stepped forward to realize the vision through innovations in products and customer relationships. Instead of do-it-ourselves, they worked with Google and Motorola.

Execution 8

Execution Strategy COO CEO 8

Harvard Business Review

AUGUST 16, 2017

How can you make core business operations more sustainable? COO, Instagram (Facebook, Inc.). Regardless of your views on the who, what, when, and why of climate change, the pursuit of sustainable processes up and down supply chains can translate into immediate savings — and opportunities for innovation. Marc Benioff.

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Project Henderson Supply Chain Short-term 8

Harvard Business Review

MAY 24, 2013

She''s an expert on strategy, innovation, and leading change. In her latest book, SuperCorp: How Vanguard Companies Create Innovation, Profits, Growth, and Social Good , she analyzed how P&G (among other companies) achieved long-term performance. Arbuckle Professorship at Harvard Business School. She''s on twitter @RosabethKanter.

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P&L Restructuring Price CEO 8

Harvard Business Review

FEBRUARY 5, 2015

Consider Nissan’s “Vision Zero” which aims for “zero traffic accidents involving Nissan vehicles that inflict serious or fatal injuries,” according to COO Toshiyuki Shiga. Even tactical operational goals can be transformative. It’s brave. But it’s also very good for the business.

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Goal Transportation Automotive COO 8

Harvard Business Review

DECEMBER 17, 2015

For example, Cesar Bocanegra started as VP for operations, then asked to take on human resources as well. He was promoted to COO within two years. As the organization has grown, CEO Charles Best has encouraged senior executives to take on increasing responsibilities. Talent retention is a challenge at any organization.

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Development Mentor COO CFO 8