N2Growth Blog

APRIL 25, 2024

Understanding the Evolving Role of a Chief Operating Officer In the ever-evolving world of business, the role of a Chief Operating Officer (COO) is undergoing numerous transformations. Their role expands beyond mere efficient operations, reaching into complex problem-solving, organizational design, and corporate transformation.

COO 221

COO Operations Chief Operating Officer Strategy 221

N2Growth Blog

AUGUST 2, 2024

Navigating the complexities of leadership and management styles requires more than conventional wisdom; it requires a deep understanding of how different management styles impact an organization. Ichak Adizes provides a valuable framework that categorizes leadership into four distinct styles, each with unique strengths.

Management 367

Management Leadership Efficiency Teamwork 367

General Leadership

JULY 22, 2014

Cruise over to PodBean to hear our latest 200-Second Soundbite entitled “Refining Your Leadership OODA Loop” or subscribe to our PodCast directly via iTunes at the following link. Senior Curator and GeneralLeadership.com COO, Col Matthew T. appeared first on General Leadership. … Read the rest.

COO 262

COO Blog Operations Leadership 262

Leading Blog

MARCH 21, 2011

Robert Herbold, former COO of Microsoft, says that lack of courage is what destroys companies. In example after example, what is holding companies back is consistent, courageous leadership. I think we are seeing too much of this core issue and what we end up with is operational complexity and lack of innovation and forward momentum.

Six Sigma 284

Six Sigma COO Leadership Constraint 284

Leading Blog

AUGUST 8, 2011

With such a diverse clientele, employees cannot simply operate by choosing from a limited number of preselected solutions to guest requests. That’s real leadership.” This requires trust at all levels and a different view of real leadership, says Kurtzman. Kurtzman notes, “Leadership is not coaching.

Leadership 284

Leadership Simon Cooper Gordon 284

N2Growth Blog

JUNE 6, 2024

The C-Suite Executives Role in Business Strategy The C-Suite executive team comprises the Chief Executive Officer (CEO), Chief Financial Officer (CFO), Chief Operating Officer (COO), and other high-ranking ‘chief’ executives. The digital landscape has redefined the boundaries of commercial leadership.

Chief Financial Officer 221

Chief Financial Officer Chief Operating Officer Chief Executive Officer Leadership 221

Modern Servant Leader

DECEMBER 30, 2022

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. Leadership Lessons. Southwest Airlines Fall From Grace. Failing technology.

Airlines 263

Airlines Leadership Short-term Long-term 263

Lead Change Blog

OCTOBER 8, 2020

A radiotelephone operator (RTO) carried the 20-pound radio and talked on the field commander’s behalf—the reason: enemy snipers looked for signs to identify the leader as their first target. A great leader knew to only employ as much leadership as was needed to influence the outcome. Here are three keys to naked leadership.

Power 319

Power Airlines COO Bottom-up 319

Great Leadership By Dan

SEPTEMBER 19, 2019

29 and the chief operating officer (COO) meets with the production manager about a major shipment of product to a customer. The COO tells the production manager to ship the product within the next two days to ensure it is counted as revenue in the current year. Can I ethically defend my decision to go along with the COO?

Ethics 196

Ethics COO Morale Chief Operating Officer 196

N2Growth Blog

OCTOBER 25, 2021

However, four main steps are proven to be effective: Step 1: Leadership alignment. Step 4: Operations alignment. Failed transformations represent a considerable setback and widen the gap between a business and its customers. Step 2: Culture alignment. Step 3: Strategy alignment. And why is that?

CTO 397

CTO Short-term Shaw Agility 397

Terry Starbucker

AUGUST 13, 2017

After all, I had earned it, having just finished a 28 year run as a CPA, cable company VP of Operations, football stadium project manager, VP of Development for another cable company, and finally, a cable company SVP of Operations. They kept the “fire in my belly” every single day I stepped into the leadership arena.

CPA 192

CPA Leadership COO CFO 192

Leading Blog

MARCH 5, 2021

His wide-ranging experience—as a Navy SEAL, a White House Fellow, Chief of Staff and COO at Bridgewater Associates, and Head of Strategic Operations at Cognizant Technologies, among other roles—made his insights even richer. * * * Like us on Instagram and Facebook for additional leadership and personal development ideas. * * *.

Agility 376

Agility Short-term COO Belief Systems 376

Leading Blog

DECEMBER 25, 2019

There’s an opportunity for leadership in that experience that is generally overlooked. It’s a generally accepted leadership competency, working with individual team members, one-on-one. To that now familiar leadership style it’s time to add team leader as team coach: the ability to work with the team as a whole.

Team 278

Team Leadership Styles COO Open-book 278

N2Growth Blog

MARCH 23, 2010

You engage your employees through leadership, coaching and training. The focus of these short-sighted bean counters incorrectly place cost savings ahead of the customer experience. In short, most CRM practitioners have traditionally assumed an internal (inside-out), operationally centric approach to customer management and strategy.

Blog 304

Blog CRM Management Brand 304

Leading Blog

AUGUST 21, 2012

We loved that expression when we first heard it from Jim Barksdale, then the COO of FedEx. Every successful business has, at its heart, a theory of the business—an underlying set of supporting objectives and a corporate philosophy that gives people a foundation on which to operate.

Organization 285

Organization Mission Statement How To COO 285

HR Digest

NOVEMBER 13, 2024

Interim leader Scott Boatwright has secured a permanent position as CEO of Chipotle, and the leadership change marks an unexpected shift in the company. The new CEO at Chipotle formerly held the position of the Chief Operating Officer before being asked to act as the interim leader. Now, the position has been made permanent.

Positioning 52

Positioning COO Chief Financial Officer Chief Operating Officer 52

Mike Cardus

NOVEMBER 3, 2010

ABOUT Contact Us Create-Learning.com Get Connected Facebook LinkedIn RSS Feed Log in Join and Receive 9 Team-Building & Leadership Activities:That work and allow people to learn from the experience. This will be centered upon skill(s) based development and co-creation of a shared structure for discussions at a leadership level.

Leadership 125

Leadership COO Team Building Active Listening 125

Lead from Within

SEPTEMBER 13, 2024

As an experienced leadership coach. I have identified ten job titles within the realms of leadership and business operations. Chief Operating Officer: Organizations are becoming flatter, more agile, and technologically advanced. These changes are evolving the traditional role of the COO.

Information 129

Information Chief Operating Officer COO Middle Management 129

Modern Servant Leader

DECEMBER 30, 2022

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. In servant-leadership terms, this is a failure of the principle, THOROUGHNESS.

Airlines 130

Airlines Leadership Short-term Long-term 130

Mike Cardus

JULY 11, 2011

To read more success stories check out Team Building Stories and the Exponent Leadership Stories. Team Building & Leadership Success Stories. Developing a leadership training program and increased trust in the competence of leadership. The process ended with the creation of an internal Director Leadership Program.

Team Building 94

Team Building TRIZ Succession Team 94

LDRLB

SEPTEMBER 14, 2011

First off – strive to change your leadership mindset. Recognizing that we can choose whether or not to engage in certain behaviors is the first step toward changing your leadership mindset. Derek Murphy is President and COO of The Booth Company, an international provider of 360 assessments and online survey hosting solutions.

Leadership 114

Leadership Open-book COO Short-term 114

Terry Starbucker

JULY 23, 2018

Leadership is one of my life’s great passions – and I’m pleased to share with you my journey (in three parts in 3 weeks) to what I consider to be the heart of great More Human leadership – the success trifecta. Along the way I learned SO many things about leadership, because I had the honor of actually DOING it.

Leadership 181

Leadership Learning-by-Doing Follow-up COO 181

Chartered Management Institute

APRIL 11, 2025

He shares how becoming Chartered helped him develop his approach to leadership. Since September 2024, he has been chief operating officer at Diversity Role Models, a charity that promotes acceptance of individual differences and aims to end bullying in schools. In his role, he oversees operations, finance, governance and HR.

Team 52

Team Management Chief Operating Officer COO 52

LDRLB

SEPTEMBER 14, 2011

First off – strive to change your leadership mindset. Recognizing that we can choose whether or not to engage in certain behaviors is the first step toward changing your leadership mindset. Derek Murphy is President and COO of The Booth Company, an international provider of 360 assessments and online survey hosting solutions.

Leadership 109

Leadership Open-book COO Short-term 109

Strategy Driven

JANUARY 3, 2022

Janet Dell is President and COO of Freeman, where she leads all Freeman business operations across the globe. She is a dynamic and empathetic leader who has succeeded by putting people first in the process of transformational leadership. Her dual-role leadership made a tremendous impact on strategy and performance.

COO 125

COO Supply Chain Learning-by-Doing Globalization 125

Center for Creative Leadership

JUNE 2, 2020

They carry titles such as vice president or senior director and have responsibilities for one or more functions — such as sales, marketing, finance, operations, engineering, technology, legal, and human resources. From a list of 13 leadership competencies for leading the function, here are the Top 5 that emerged: Executive communication.

Self-aware 83

Self-aware Leadership COO Influence 83

HR Digest

AUGUST 12, 2020

Former Chief Operating Officer of Pinterest, Françoise Brougher, has filed a lawsuit against the company alleging gender discrimination and wrongful termination. The post Ex COO of Pinterest Sues Company for Wrongful Termination appeared first on The HR Digest. The company’s executive board is entirely made up of men!

COO 52

COO Company Chief Financial Officer Chief Operating Officer 52

Steve Farber

NOVEMBER 7, 2016

Meeting with frontline employees helped inspire the Scripps Leadership Academy, a year-long program for 25 managers at a time. It begins with a Q&A with Van Gorder, and promotes discussion and understanding throughout the leadership ranks. Leadership Tip: Hold open, no-holds-barred feedback sessions with your team.

CEO 83

CEO Leadership Tips COO 83

Strategy Driven

FEBRUARY 24, 2024

In addition, you’ll get a hands-on taste of the natural world with experiential learning opportunities such as the Southeastern Oklahoma State University program that tests students’ data-driven leadership. In addition, you’ll explore different types of leadership styles to find the one that works for you.

Supply Chain 106

Supply Chain Entrepreneur COO Career 106

CO2

JULY 25, 2011

Gary Carter, COO of the company that produces “American Idol,&# says that producers who break the rules do so at their own peril. Gary Carter Bio: Gary Carter is chief operating officer of FremantleMedia, one of the largest international creators and producers of entertainment brands in the world, including “American Idol.”

Chief Operating Officer 94

Chief Operating Officer COO Audience Simon 94

Great Leadership By Dan

JULY 23, 2015

Victor Prince: As the Chief Operating Officer (COO) of the U.S. Today, Victor is a consultant and speaker who teaches strategy and leadership skills to clients around the world. Consumer Financial Protection Bureau (CFPB), Victor Prince helped build a new federal agency and led a division of hundreds of people.

Team 120

Team Micromanagement Chief Operating Officer COO 120

CO2

SEPTEMBER 6, 2018

Your org chart can tell a more informed story by adding compensation information, date hired, communication/leadership style, potential successors, and the development plan. Communication/Leadership Style. These charts tell you where employees currently are, but not where they’ve been or where they’re going next. Potential Successors.

Leadership Styles 87

Leadership Styles COO Learning-by-Doing Planning 87

CO2

SEPTEMBER 6, 2018

Your org chart can tell a more informed story by adding compensation information, date hired, communication/leadership style, potential successors, and the development plan. Knowing the communication/leadership style of your coworkers can help you better utilize their skills and contextualize their input. 4.

Leadership Styles 78

Leadership Styles COO Learning-by-Doing Planning 78

Roundtable Talk

NOVEMBER 12, 2010

Jay Woo , CAA South Central Ontario’s Chief Operating Officer offered up this piece of advice: “Stay connected to your front line.” Share this: This entry was posted in Communication and tagged best leadership advice , Jay Woo , leadership lessons , PowerRoundtable. Bookmark the permalink. "Cool" is a moving target.

COO 28

COO Chief Operating Officer Blog Advice 28

Harvard Business Review

NOVEMBER 9, 2011

Does your company have a COO today? Does your COO have the best shot at becoming the next CEO? Few European companies have COOs, although their numbers appear to be growing. Of the 97 largest listed companies in the UK and the Eurozone in 2010, only 37 had a COO in their executive ranks.

COO 15

COO Sample Telecommunications Automotive 15

Steve Farber

NOVEMBER 7, 2016

Meeting with frontline employees helped inspire the Scripps Leadership Academy, a year-long program for 25 managers at a time. It begins with a Q&A with Van Gorder, and promotes discussion and understanding throughout the leadership ranks. Leadership Tip: Hold open, no-holds-barred feedback sessions with your team.

CEO 40

CEO Leadership Tips COO 40

Scott Mabry

FEBRUARY 21, 2019

Recovering the joy of leadership. That first official leadership role. The only preparation I had for my first day at work was powering through a timeless classic in leadership literature titled, “25 Ways to Avoid Being a Terrible Manager”. Do you remember your first or best leadership experiences? The excitement.

COO 40

COO Banking Learning-by-Doing Uncertainty 40