N2Growth Blog

AUGUST 2, 2024

Navigating the complexities of leadership and management styles requires more than conventional wisdom; it requires a deep understanding of how different management styles impact an organization. Adizes’ generally addresses four management styles: Creator, Integrator, Administrator, and Producer.

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Management Leadership Efficiency Teamwork 367

N2Growth Blog

MARCH 23, 2010

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

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Blog CRM Management Brand 304

Great Leadership By Dan

SEPTEMBER 19, 2019

29 and the chief operating officer (COO) meets with the production manager about a major shipment of product to a customer. The COO tells the production manager to ship the product within the next two days to ensure it is counted as revenue in the current year. What should the production manager do?

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Ethics COO Morale Chief Operating Officer 196

Leading Blog

MARCH 21, 2011

Robert Herbold, former COO of Microsoft, says that lack of courage is what destroys companies. Management that doesn’t confront problems and make the necessary tough decisions to change, typically ends up with a culture focused on pride in the past and the protection of old procedures. In What’s Holding You Back?

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Six Sigma COO Leadership Constraint 284

N2Growth Blog

OCTOBER 25, 2021

Step 4: Operations alignment. If we observe an organization in the transformation process as an airplane flight: The CEO is the pilot, COO/CFO & other executives are co-pilots, and the Chief Transformation Officer is the air traffic control in charge of the safe, orderly, and expeditious flight. Step 2: Culture alignment.

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CTO Short-term Shaw Agility 397

N2Growth Blog

JUNE 6, 2024

The C-Suite Executives Role in Business Strategy The C-Suite executive team comprises the Chief Executive Officer (CEO), Chief Financial Officer (CFO), Chief Operating Officer (COO), and other high-ranking ‘chief’ executives.

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Chief Financial Officer Chief Operating Officer Chief Executive Officer Leadership 221

Leading Blog

AUGUST 21, 2012

We loved that expression when we first heard it from Jim Barksdale, then the COO of FedEx. That single sentence captures the greatest challenge that executives and managers face today: keeping their people and their organizations centered on what matters most. "The main thing is to keep the Main Thing the main thing!" Dr. George H.

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Organization Mission Statement How To COO 285

Chartered Management Institute

APRIL 11, 2025

Blog: As a manager, I want my team to flourish Written by Caroline Roberts Friday 11 April 2025 Share Share to LinkedIn Share to Facebook Share via email Adam Werlinger CMgr MCMI, our Chartered Manager of the Week, first encountered CMI via the governments Help to Grow scheme. He said he wanted to become a COO.

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Team Management Chief Operating Officer COO 52

Lead from Within

SEPTEMBER 13, 2024

I have identified ten job titles within the realms of leadership and business operations. Middle Manager: The traditional hierarchical management structure is giving way to more agile, decentralized models. Automated sentiment analysis and online reputation management tools are set to make many traditional PR roles redundant.

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Information Chief Operating Officer COO Middle Management 129

Modern Servant Leader

DECEMBER 30, 2022

Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Company COO, Andrew Watterson, explained their scheduling software could not match available crews with planes quickly enough. Too often, information technology and operational tools are minimized as costs to be controlled.

Airlines 263

Airlines Leadership Short-term Long-term 263

Terry Starbucker

AUGUST 13, 2017

After all, I had earned it, having just finished a 28 year run as a CPA, cable company VP of Operations, football stadium project manager, VP of Development for another cable company, and finally, a cable company SVP of Operations.

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CPA Leadership COO CFO 192

Strategy Driven

JANUARY 3, 2022

The first step was to manage our inventory. Janet Dell is President and COO of Freeman, where she leads all Freeman business operations across the globe. Before Freeman, Janet served as CEO of Marsh ClearSight, a global leader in risk, safety, and claims management software. About the Author.

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COO Supply Chain Learning-by-Doing Globalization 125

Women on Business

NOVEMBER 29, 2011

Christina Shi is the Chief Operating Officer at Nike, Inc. She started as a management consultant working for McKinsey & Co. However, she worked this schedule for almost a decade and eventually managed to be put into the position of Partner; All of this while managing to maintain a healthy balance between work and personal life.

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Power McKinsey Chief Operating Officer Career 205

HR Digest

NOVEMBER 13, 2024

The new CEO at Chipotle formerly held the position of the Chief Operating Officer before being asked to act as the interim leader. In his previous position, Boatwright had reported to the CEO directly about the specifics of managing the 125,000 employees and 3,600 restaurants. Now, the position has been made permanent.

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Positioning COO Chief Financial Officer Chief Operating Officer 52

Mike Cardus

NOVEMBER 3, 2010

Design by 12GrainStudio Leadership Solutions Focus in Practice Wednesday, November 03rd, 2010 Posted by: mike Working with a leadership team of 5 people including the COO of the organization. Powered by WordPress. People started to say, we are already doing all these things, we are there.

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Leadership COO Team Building Active Listening 125

HR Digest

APRIL 4, 2025

As the company continues to assess the the medium- and long-term effects of these tariffs on [its] operations, workers affected by the temporary Stellantis layoffs will still be protected to a degree by their union contracts. We will have to wait to see how this impacts major automakers and their business operations.

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Long-term Short-term Uncertainty COO 52

Mike Cardus

JULY 11, 2011

An Additional outcome of this process, that was determined through interviews with the staff and Management team, was increased trust in the competence and effectiveness of the organizations leadership. The process ended with the creation of an internal Director Leadership Program.

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Team Building TRIZ Succession Team 94

N2Growth Blog

JANUARY 19, 2017

” She apparently operated in an environment where her role was defined by her title, which commanded respect, expertise and positioning of her patients. I have been involved in a Global Services company who hired mid-level managers on senior level titles to compensate for the lack of market conform compensation. Pretty clear.

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Banking COO CEO Benchmarking 150

Strategy Driven

FEBRUARY 24, 2024

In addition to entrepreneurship-specific careers, you may find jobs as research and development specialists, general managers, and sales representatives. You’ll learn about critical topics, including financial management, marketing, and business planning. But they need more than just a great product to succeed.

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Supply Chain Entrepreneur COO Career 106

Modern Servant Leader

DECEMBER 30, 2022

Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Company COO, Andrew Watterson, explained their scheduling software could not match available crews with planes quickly enough. Clearly, excessive cost control at the risk of the companies operational foundation played a role.

Airlines 130

Airlines Leadership Short-term Long-term 130

Great Leadership By Dan

JULY 23, 2015

Like smart investment managers, smart people managers figure out how to shift their investment of time and energy from some parts of their portfolio so they can invest more in other parts where there is more potential for improvement. Some leaders shy away from managing their Passengers because it is uncomfortable.

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Team Micromanagement Chief Operating Officer COO 120

LDRLB

SEPTEMBER 14, 2011

It happens to us all whether we are presidents, students, managers, baseball players, or stay-at-home parents. Derek Murphy is President and COO of The Booth Company, an international provider of 360 assessments and online survey hosting solutions. Everyone gets stuck in a rut. It’s not a bad thing to admit you’re in a rut.

Leadership 114

Leadership Open-book COO Short-term 114

Center for Creative Leadership

JUNE 2, 2020

They carry titles such as vice president or senior director and have responsibilities for one or more functions — such as sales, marketing, finance, operations, engineering, technology, legal, and human resources. They run business units and geographic regions.

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Self-aware Leadership COO Influence 83

LDRLB

SEPTEMBER 14, 2011

It happens to us all whether we are presidents, students, managers, baseball players, or stay-at-home parents. Derek Murphy is President and COO of The Booth Company, an international provider of 360 assessments and online survey hosting solutions. Everyone gets stuck in a rut. It’s not a bad thing to admit you’re in a rut.

Leadership 109

Leadership Open-book COO Short-term 109

CO2

SEPTEMBER 6, 2018

The perceived need to learn something new is inversely proportional to the rank of a manager. Be sure to take into account if the employee has had to switch roles multiple times, though, or make huge changes in order to accommodate different managers’ expectations. That’s really short-sighted.

Leadership Styles 87

Leadership Styles COO Learning-by-Doing Planning 87

Terry Starbucker

JULY 23, 2018

I was hired by a multi-millionaire entrepreneur to be the COO of a 600,000 customer cable company. Manages to an end, not a cause. My main duties would be managing all the PEOPLE doing the service work of the company – the installs, the service calls, the maintenance, the customer service, the phone calls. Gets lost in process.

Leadership 181

Leadership Learning-by-Doing Follow-up COO 181

CO2

SEPTEMBER 6, 2018

Seeing these connections and implications may remind you of the need to be an active learner as a leader (not a finished product). “The perceived need to learn something new is inversely proportional to the rank of a manager. These situations can stifle typical developmental-progress trajectories. That’s really short-sighted.

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Leadership Styles COO Learning-by-Doing Planning 78

Roundtable Talk

NOVEMBER 12, 2010

Jay Woo , CAA South Central Ontario’s Chief Operating Officer offered up this piece of advice: “Stay connected to your front line.” Senior management reviews the ideas and responds to questions raised. 2 Responses to Fast Friday with Jay Woo, COO, CAA South Central Ontario John Doe | January 4, 2011 at 3:05 PM | Funny stuff.

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COO Chief Operating Officer Blog Advice 28

Steve Farber

NOVEMBER 7, 2016

Meeting with frontline employees helped inspire the Scripps Leadership Academy, a year-long program for 25 managers at a time. 17 years later, that nurse has received her PhD and is now Chief Nurse and Operating Executive at the same hospital. Leadership Tip: Hold open, no-holds-barred feedback sessions with your team. Be caregivers.

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CEO Leadership Tips COO 83

The Horizons Tracker

MARCH 15, 2020

There’s no manager to select team members, much less to assign them the roles they’ll undertake. Who would be CFO or COO? For instance, if you’re a technical wizard, it might be wise to consider bringing with you people with business or operational skills. Who would be CEO?

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Team Entrepreneur COO CFO 103

The Horizons Tracker

SEPTEMBER 16, 2019

Whereas most of the workers recruited via platforms such as Mechanical Turk operate as independent contractors, at Samasource, they are full-time employees with salaries and benefits. Team leaders and account managers often begin life on the front line, and many of those who don’t move up internally go back to school.

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Power Ethics Venture Funding Quality 75

Harvard Business Review

NOVEMBER 9, 2011

Does your company have a COO today? Does your COO have the best shot at becoming the next CEO? That's what we found when we studied the top management teams of companies in Europe over the past three years. Few European companies have COOs, although their numbers appear to be growing.

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COO Sample Telecommunications Automotive 15

Strategy Driven

MAY 20, 2019

Implementation is different to theory and ideas, so you need to be able to bring operational performance and many other skills to the table. According to some experts, new college graduates often make five brutal mistakes as they try to navigate their own potential new enterprise. About the Author.

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Self-aware Entrepreneur COO Banking 57

Scott Mabry

FEBRUARY 21, 2019

The only preparation I had for my first day at work was powering through a timeless classic in leadership literature titled, “25 Ways to Avoid Being a Terrible Manager”. We were starting up a brand new operation and there were only about 6 employees on the team. I figured at least I knew what not to do. Getting to know each other.

COO 40

COO Banking Learning-by-Doing Uncertainty 40

HR Digest

DECEMBER 10, 2021

Vincent Chee: I am working with our COO Roni Gross and Director Naomi Hung to determine Bevel’s timeline within 6-months, 1 year and 2 years. We have managed to identify strong potential in young professionals across a variety of diverse professional backgrounds. .

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Diversity PR Long-term Short-term 52

Surviving Leadership

OCTOBER 29, 2018

At this meeting, employees heard from the CEO, CHRO, General Counsel, COO, CFO, CMO, and any business leaders spearheading a major initiative. Visibility to all parts of the business: Because not all employees could go on ride alongs, new employees learned about the business in new hire orientation.

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CFO P&L Call Center COO 58

Steve Farber

SEPTEMBER 26, 2016

” Stephens joined Marco’s Pizza in 2004 when it was a successful but regional chain operating 110 stores in three states. Now, he’s the president and chief operating officer for Marco’s (and was featured earlier this year on CBS’ Undercover Boss ). But Stephens points out something more.

Chief Operating Officer 40

Chief Operating Officer How To COO Motivation 40