Harvard Business Review

OCTOBER 23, 2012

What excited Sam was McGregor's clear and compelling articulation of the personnel (today, we say "human resources") policies in which he instinctively believed. Call centers, for example, know how many calls an operator handles per hour, the average time per call and how many sales were made or disputes resolved.

McGregor 11

McGregor Human Resources Retail Taylorism 11

Harvard Business Review

MAY 1, 2013

"Every manager has a P&L that he or she is responsible for," he says, "and while we don''t make sharing rooms a hard and fast rule, it''s our sense that when people have their own budgets and ownership for their profits, they''ll continue to operate that way.". Cutting costs Human resources Organizational culture'

Hotels 12

Hotels Conference Travel Policies 12

Harvard Business Review

JUNE 19, 2013

Trade secrets, confidential business plans, and operational security depend on it. Cyber security involves legal issues, human resources practices and policies, operational configurations, and technical expertise. The Public/Private Cooperation We Need on Cyber Security. To find out, I like to ask questions.

Company 9

Company Chief Operating Officer Chief Technology Officer Chief Information Officer 9

Harvard Business Review

MARCH 7, 2017

Uber CEO Travis Kalanick and prominent board members, with the cooperation and support of the head of HR, have initiated an investigation. But with the departures of a number of high-level HR leaders in late 2016, head of operations Ryan Graves largely took on the head HR role in addition to his other duties.

Compliance 15

Compliance Hedge Human Capital Finance 15

Harvard Business Review

DECEMBER 12, 2016

As organizations mobilize to solve increasingly complex problems at an ever faster pace, cooperation and trust between employees has become paramount. Research from Google’s people operations department — its term for human resources — confirms the importance of these two qualities. compassion).

Team 8

Team Emotional Intelligence Cooper Short-term 8

Harvard Business Review

OCTOBER 9, 2013

Who has the final say in functional areas, such as R&D, operations, and human resources, does matter. All joint ventures are mixed motive games; value creation requires cooperation while value capture requires focusing on what’s best for one’s shareholders. A llocate decision rights based on the context and logic.

Long-term 8

Long-term Airlines Guidelines Cooper 8

Harvard Business Review

JULY 27, 2016

The remedy is multi-sector cooperation in establishing quality standards. Changing this antiquated approach to defining quality starts with cooperation in the market, not competition. health care system. Here’s how employers can help address each of the challenges President Obama identifies: 1. Change is difficult.

Health Care 8

Health Care Proposal Quality Cooper 8

Harvard Business Review

JANUARY 27, 2017

The only area where women pull ahead of men is in human resources, where they account for 71% of all HR managers. Despite standard operating procedures and global norms, people create local patterns everywhere they work, and these local patterns define work more strongly than centralized initiatives. Focus on Local Practices.

Team 8

Team Diversity Company Policies 8

Harvard Business Review

JANUARY 29, 2015

” Jennifer Waldo , Head of Global Human Resources, GE Software Center, was at the epicenter of GE’s recruiting challenge. An ingrained industrial mindset keeps things “within the yellow lines,” focused on controlling operations or managing safety. Operations Competitive strategy Technology'

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

JUNE 12, 2017

To begin, you’ll need to understand what hiring prejudices are and how they operate. ” On the other hand, words like “collaborative” and “cooperative,” tend to draw more women than men. With the operations analyst candidates, she asked each of the three finalists the same 10 questions.

Process 8

Process Diversity Sample Software 8

Harvard Business Review

FEBRUARY 24, 2016

It’s highly likely that providers will cooperate. And while employers operate across state lines, very few providers do. Clinicians typically are well-intentioned individuals who seek to enhance the lives of those they serve. They want to be engaged in delivering the best care possible.

Health Care 8

Health Care Supply Chain Company Presenteeism 8

Harvard Business Review

FEBRUARY 3, 2015

It’s the channel through which you sell your initiatives to the people you depend on for cooperation and support. Burt asked the managers to write down their best ideas about how to improve business operations, and then he asked two ex­ecutives at the company to rate the quality of these ideas.

How To 8

How To Diversity Letter Learning-by-Doing 8