Harvard Business Review

FEBRUARY 9, 2012

Real craziness is what gets outsourced. Of course, as anyone following global trends in manufacturing, software development, and customer support well knows, outsourcing dynamics create their own dysfunctional dependencies. In short, organizations frequently have both institutional biases and incentives to avoid developing crazy ideas.

Outsourcing 16

Outsourcing Management Core Competence Competitive Advantage 16

Harvard Business Review

FEBRUARY 13, 2017

It’s also a reminder that inequality is deeply intertwined with the day-to-day decisions companies make , say, about outsourcing manufacturing, or contracting with a caterer, or aiming for vertical integration, or focusing on the core.

Company 15

Company Core Competence Outsourcing Restructuring 15

Harvard Business Review

APRIL 16, 2013

In fact, instead of strengthening managers'' ability to manage change, we''ve instead allowed managers to outsource change management to HR specialists and consultants instead of taking accountability themselves — an approach that often doesn''t work. Everyone agrees that change management is important. Change management Execution'

Six Sigma 15

Six Sigma Management Parcell Kotter 15

Harvard Business Review

AUGUST 1, 2013

Ancona says that many companies include teamwork as a core competency in their leadership development models. Spend the time to get to know your team members and look for things they all value. If you''re at a loss, ask them for input. Focus discussions on collective efforts. Case study#1: Set a team purpose and measure against it.

Team 14

Team How To Case Study Hamel 14

Harvard Business Review

DECEMBER 1, 2017

For example, this polarization appears not just in people’s salaries, but in who, exactly, they work alongside of.

Health Care 9

Health Care Core Competence Education Technology 9

Harvard Business Review

JANUARY 3, 2014

When we started to look at new locations for our call center operations, we initially considered outsourcing to India or the Philippines and met with a few potential providers. But we were reluctant to relinquish control of something that is one of Zappo’s core competencies.

CEO 10

CEO Call Center Real Estate Merchandising 10

Harvard Business Review

JULY 30, 2015

Companies no longer want to outsource customer relationships. In the “old days,” we might get a standard report of “impressions” from an agency, but today taming that data to make the numbers behave in surprising new ways needs to be developed as an internal core competency. Who owns the data?

Marketing 8

Marketing Advertising Trends Brand 8

Leading Blog

MARCH 13, 2023

Contracting to outsource An organization’s boundaries begin to blur when it engages in outsourcing — the opposite of vertically integration — as some activities previously done in-house are contracted to outside organizations or individuals. Some outsourcing has been around for a long time.

Organization 286

Organization Outsourcing Mintzberg Core Competence 286

Harvard Business Review

MAY 11, 2016

Bloom thinks outsourcing is a cause as well. ” The company outsources catering and some of its IT, yet its headcount hasn’t been shrinking. “Companies are restructuring from an industry focus to an occupational focus,” he told me. “Think of General Electric.” There’s Too Little Competition.

McKinsey 8

McKinsey Document Engineering Outsourcing 8

Harvard Business Review

APRIL 20, 2016

But it also means evaluating whether you may be better served by bringing outsourced capabilities back in-house. GM executives initially considered a partnership but quickly recognized that self-driving knowhow was a necessary core competence. Pratt & Whitney has partnered with IBM to enhance its engine management offering.

Software 8

Software Company Airlines Business Model 8

Harvard Business Review

APRIL 27, 2015

Innovation gets stymied when a company defines itself by what it does rather than by what it knows or owns—when its “concept of self” is built around products and services rather than around core competencies and strate­gic assets.

Innovation 8

Innovation Company Engineering Supply Chain 8

Harvard Business Review

MAY 12, 2015

Aggressive outsourcing and partnering to improve efficiencies (perhaps a reference to “ The Origins of Strategy, published in 1989 by the granddaddy of strategy consulting, BCG founder Bruce Henderson). Focusing on a few key success factors, critical resources, and core competencies (maybe a reference to C.

Strategy 8

Strategy Porter Blue Ocean Strategy Luehrman 8

Harvard Business Review

MARCH 24, 2017

They responded by focusing their businesses on core competencies — that is, activities that provide the greatest value to their consumers and investors— and by shedding less essentially activities. Firms typically started outsourcing activities like payroll, publications, accounting, and human resources.

Compliance 14

Compliance Supply Chain Hotels Insurance 14