Corporate Accountability Leadership Operations 
Harvard Business Review
NOVEMBER 5, 2012
Are boards of directors now more than in the past focusing on their fundamental task — critically evaluating the leadership and the management of the CEO? Are they now much less hesitant to force changes at the top of the corporation due to performance on fundamentals, not just scandal or stock price variation?
Harvard Business Review
OCTOBER 26, 2012
A CEO could respond directly to a customer complaint on Twitter and include the handle of a corporate account. "It In this day in age, New York Times columnist David Carr writes , "the modern chief executive lives behind a wall of communications operatives, many of whom ladle out slop meant to obscure rather than reveal."
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