Cost Center Execution Management Technology 
Harvard Business Review
JULY 16, 2014
Recently I’ve been having a very hard time talking to students, executives, and business leaders about information technology. In too many companies, IT leaders, relegated to their cost centers, are subordinate to other C-level executives.
Harvard Business Review
SEPTEMBER 13, 2012
An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget.
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Harvard Business Review
OCTOBER 12, 2011
It helps students see that Kodak did not understand or invest in the digital technologies that were to sweep away its business, a failure usually attributed to incumbent executive myopia. It's conceivable that IT's views could have saved the company, had the culture been different and had executive management been willing to listen.
Harvard Business Review
FEBRUARY 2, 2016
You’ll often find customer relationship management within marketing, budgeting within finance, supply-chain management within operations, outsourcing within procurement, training within HR, and new product development within R&D. Some of the first business functionaries were railroad telegraph operators who managed schedules.
Harvard Business Review
SEPTEMBER 21, 2016
One of the things that surprised me most about security at Facebook is the level of attention and support that we receive from the company’s senior management team. It’s not uncommon for our executives to acknowledge our team’s accomplishments during company-wide presentations. Driving Financial Goals.
Harvard Business Review
SEPTEMBER 8, 2017
These executives have responsibilities we might expect to reside within marketing. Over the last decade, most companies’ digital agendas have focused largely on technology — moving to cloud-based software, modernizing IT infrastructures, adding digital channels, and digitizing business processes.
Harvard Business Review
FEBRUARY 8, 2018
Theories and practices of management often spring from the opportunities created by new technologies. Client-server technology begat enterprise resource planning systems, and the consequent system-wide visibility that was required for what we call business process management (BPM). yagi studio/Getty Images.
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