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How Companies Can Better Work With Startups

The Horizons Tracker

Innovation has scarcely been as popular and trendy as it is today, but as Wired’s David Rowan pithily points out in his latest book, a lot of what passes for innovation is b t smothered in multiple layers of jargon and obfuscation that creates the impression that much is being done, but it’s largely a superficial veneer.

Company 74
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How Corporates Can Best Engage With Startups

The Horizons Tracker

Working with startups is something many organizations strive to do in order to tap into the innovation and ingenuity such partnerships can bring. Not only do sponsors often regard the incubator as proof of their innovation prowess, but startups often regard acceptance into the incubator as job done. Successful partnerships.

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How AI Can Help Us Concentrate At Work

The Horizons Tracker

This rupture presents facilities staff with a fantastic opportunity to refashion the workplace away from the cost center of old, and towards something altogether more supportive of a productive workforce.

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Using AI To Augment Customer Service Agents

The Horizons Tracker

A recent report from Deloitte highlighted how customer service has transitioned from the cost center of old, and the most sophisticated companies now aim to create experiences that delight customers and turn them into loyal devotees of the brand.

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Shadow IT Is Out of the Closet

Harvard Business Review

CEOs remain reluctant to invite CIOs to the executive table, insisting that IT is a cost center, not the innovation incubator it could be. Case studies on companies that have failed to invest in IT innovations, and the resulting business impacts--usually disastrous--abound.

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People Are Not Cogs

Harvard Business Review

We manage the measurable, rather than the things that create meaning that fuels creativity, that enables innovative thinking and that helps any company to outpace the market. Nilofer Merchant is a corporate advisor and speaker on innovation methods. Yet most organizations still operate much as they did in the industrial age.

Hamel 20
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A Kodak Moment to Reconsider the Value of IT

Harvard Business Review

But surveys show that more than 25% of firms still think of IT as a cost center, 53% of CIOs' time is focused on cost control, and 54% of companies outsource their IT services. It's easy to fall into the Kodak trap, especially in austere times when there's almost overwhelming pressure to cut costs.

CIO 11