Harvard Business Review

MARCH 13, 2013

We found what everyone would expect — that these centers are pushing the boundaries of efficiencies. But we also found that they're helping to deliver superior customer experience, by providing consumer insights and decision support to product managers, and are orienting operations to grow revenue. But that's not by accident.

Offshoring 8

Offshoring Cost Benchmarking Operations 8

Harvard Business Review

SEPTEMBER 21, 2016

One of the things that surprised me most about security at Facebook is the level of attention and support that we receive from the company’s senior management team. The system was an important development for our team because it gave us a clear, direct metric to demonstrate our value to senior management. Driving Financial Goals.

Team 8

Team P&L Engineering Cost 8

Harvard Business Review

SEPTEMBER 8, 2017

” In contrast, the CEO explained the leadership changes as necessary to “respond to the fast-changing needs” of customers, employees and partners and to “transform our business for the future.” Most marketers recognize that marketing is much more than running campaigns and managing brand identity.

CEO 8

CEO Marketing Span of Control Sports 8

HR Digest

JANUARY 5, 2022

The idea for this product came from creative brainstorming by two Bosch associates, who secured leadership support to bring their idea to life. Simultaneously, BRGs are empowered to advise Bosch leadership on policies and practices that support associates, emphasize the issues we have in common, and advocate for awareness and inclusion.

Human Resources 52

Human Resources Education Resources Innovation 52

LDRLB

NOVEMBER 12, 2012

HR is an enigmatic profession, as the authors write, “the sad reality is—even in today’s enlightened age of recognizing the value of people to the business—too many top executives still view HR as a non-strategic cost center instead of a core, profit-contributing function.” Measuring the people side of the business is tough.

Ulrich 137

Ulrich Metrics Report Storytelling 137

Harvard Business Review

OCTOBER 4, 2012

As founder of the Center for Hispanic Leadership, I can attest to the fact that the U.S. And it certainly doesn't help matters when Hispanic leadership voices are lacking in the mainstream national media. Full disclosure: I teach classes on this topic at the Center for Hispanic Leadership.)

Policies 15

Policies Short-term Education Diversity 15

Harvard Business Review

OCTOBER 4, 2012

As founder of the Center for Hispanic Leadership, I can attest to the fact that the U.S. And it certainly doesn't help matters when Hispanic leadership voices are lacking in the mainstream national media. Full disclosure: I teach classes on this topic at the Center for Hispanic Leadership.)

Policies 8

Policies Short-term Education Diversity 8