Harvard Business Review

AUGUST 13, 2013

Running an IT department is hard enough under any circumstances, but imagine doing it at one of the world''s preeminent technology companies. Your customers aren''t haplessly trying to set up their voicemail; they''re experts in technology and expect it to work. An edited version of our conversation is below.

CIO 8

CIO How To Technology Directory 8

Harvard Business Review

DECEMBER 6, 2016

As marketing continues to shift and improve, we’ve come to rely on IT to provide expertise on current technology and, perhaps more importantly, to provide a road map that shows where technology will lead, where integration is critical, and how to make the best use of increasingly sophisticated tools.

Marketing 8

Marketing Banking Technology System 8

Harvard Business Review

OCTOBER 12, 2011

It helps students see that Kodak did not understand or invest in the digital technologies that were to sweep away its business, a failure usually attributed to incumbent executive myopia. It's conceivable that IT's views could have saved the company, had the culture been different and had executive management been willing to listen.

CIO 10

CIO Outsourcing Cost Center Film 10

Harvard Business Review

DECEMBER 17, 2015

This year, the Department of Energy, through its National Renewable Energy Laboratory, found that more than one hundred information and communication technology companies that consume an estimated 1.5% Here’s why now is the time right to invest in renewable energy sources for the internet: Renewable energy can help reduce a cost center.

Energy 8

Energy Globalization Hedge Cost 8

Harvard Business Review

SEPTEMBER 12, 2014

Who at your company will be put in charge of turning buildings operations from a cost center to a revenue center? And yet few corporate managers are asking such questions, much less taking advantage. Cost Savings. And of course, few such managers have a background in information technology.

Energy 8

Energy Resources Cost Center Budgeting 8

Harvard Business Review

NOVEMBER 30, 2017

Without the breathing room to invest in new equipment and technologies, smaller manufacturers may be up to 40% less productive than large companies—a gap so sizable that it drags down the entire sector’s performance. manufacturers do source from domestic suppliers, they tend to regard them purely as a cost center.

Supply Chain 8

Supply Chain McKinsey Incentives Bottom-up 8

Harvard Business Review

NOVEMBER 8, 2017

The health care system in the United States, with its technological prowess and massive infrastructure, often serves as a reference point for rapidly developing economies around the world while they build their own medical systems. One major reason for the rapid cost inflation in health care is burgeoning hospital construction.

Health Care 8

Health Care Tourism Pharmaceuticals Cost 8

Harvard Business Review

SEPTEMBER 8, 2017

Over the last decade, most companies’ digital agendas have focused largely on technology — moving to cloud-based software, modernizing IT infrastructures, adding digital channels, and digitizing business processes. Most marketers recognize that marketing is much more than running campaigns and managing brand identity.

CEO 8

CEO Marketing Span of Control Sports 8

Harvard Business Review

FEBRUARY 9, 2011

It may seem counterintuitive, but smart companies need to routinely rid themselves of less profitable customers, the same way an asset manager or rebalances an investment portfolio or a Major League Baseball general manager trades a declining player. We call these people Cost Center Consumers, and they come in two flavors.

P&L 15

P&L Supply Chain Retail Price 15

Harvard Business Review

FEBRUARY 2, 2016

You’ll often find customer relationship management within marketing, budgeting within finance, supply-chain management within operations, outsourcing within procurement, training within HR, and new product development within R&D. Some of the first business functionaries were railroad telegraph operators who managed schedules.

Development 8

Development Supply Chain Incentives Outsourcing 8

Harvard Business Review

SEPTEMBER 21, 2016

One of the things that surprised me most about security at Facebook is the level of attention and support that we receive from the company’s senior management team. The system was an important development for our team because it gave us a clear, direct metric to demonstrate our value to senior management. Driving Financial Goals.

Team 8

Team P&L Engineering Cost 8

HR Digest

JANUARY 5, 2022

Bosch firmly believes that research is not an end in itself – a never-ending race to develop new technologies – but rather something that makes a tangible contribution to improving the quality of people’s lives. Most boards underestimate the concept of change management and the science behind human behavioral change.

Human Resources 52

Human Resources Education Resources Innovation 52

LDRLB

NOVEMBER 12, 2012

HR is an enigmatic profession, as the authors write, “the sad reality is—even in today’s enlightened age of recognizing the value of people to the business—too many top executives still view HR as a non-strategic cost center instead of a core, profit-contributing function.” Measuring the people side of the business is tough.

Ulrich 137

Ulrich Metrics Report Storytelling 137

Harvard Business Review

DECEMBER 18, 2012

A GreenBiz report indicated that progress had slowed or even regressed, but MIT and BCG also declared that sustainability had reached a "tipping point" with more companies putting sustainability "on the management agenda.". Keeping the apparel theme, um, running, check out Nike's new shoe with FlyKnit technology.

Supply Chain 10

Supply Chain Constraint P&L Energy 10