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The Rainmaker Fab Five Blog Picks of the Week

Sales Wolf Blog

 My favorite: HR as a cost center.  My favorite: HR as a cost center.  While some may contain elements of truth, most are overblown based on perceptions of HR that date back to its "Personnel" days.  Art puts a few of these top myths about HR to rest.

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How Companies Can Better Work With Startups

The Horizons Tracker

If business unit heads are bought into the importance of working with startups, then it’s much more likely to integrate their technology into the workflow of their unit. Ensure there is an independent cost center. Firstly, the interviews revealed how important it was to have buy-in from across the business.

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How Corporates Can Best Engage With Startups

The Horizons Tracker

If business unit heads are bought into the importance of working with startups, then it’s much more likely to integrate their technology into the workflow of their unit. Ensure there is an independent cost center. Firstly, the interviews revealed how important it was to have buy-in from across the business.

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Using AI To Augment Customer Service Agents

The Horizons Tracker

There is seldom a sector or field that is not undergoing some form of transformation at the moment, many at the behest of a tidal wave of digital technologies that are upending the traditional way of doing things. A helping hand. For instance, a recent study from Washington University in St.

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IT Has Finally Cracked the C-Suite

Harvard Business Review

Recently I’ve been having a very hard time talking to students, executives, and business leaders about information technology. In too many companies, IT leaders, relegated to their cost centers, are subordinate to other C-level executives. With the cloud, business units can take responsibility for their own technology.

CIO 15
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Shadow IT Is Out of the Closet

Harvard Business Review

Lines of business are now getting their own official technology budgets for non-standard software products. CEOs remain reluctant to invite CIOs to the executive table, insisting that IT is a cost center, not the innovation incubator it could be. Shadow IT has been freshly-labeled "departmental IT.".

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How Cloud Computing Is Changing Management

Harvard Business Review

Theories and practices of management often spring from the opportunities created by new technologies. Client-server technology begat enterprise resource planning systems, and the consequent system-wide visibility that was required for what we call business process management (BPM). How it effects product design and customer experience.