The Practical Leader

DECEMBER 9, 2020

Just how much does satisfying today’s customer reduce the cost of acquiring tomorrow’s? We assume that happy customers reduce ongoing service costs and lower sales/marketing costs through referrals, viral word of mouth, positive ratings, and raving social media fans.

McKinsey 124

McKinsey Human Resources Insurance Cost 124

N2Growth Blog

SEPTEMBER 28, 2020

While Chief Digital/Technology Officers or Chief Marketing Officers are often tagged with the innovator label, it is the CHRO who is the real innovator in 2020. Remember, it’s the people and culture who enable technology and marketing success – not the other way around. ?. Selection Methodology. million employees worldwide.

Human Resources 477

Human Resources Globalization Resources Diversity 477

First Friday Book Synopsis

MAY 2, 2011

Once again, McKinsey & Company offers (at no cost) an exceptionally valuable resource, in this instance Eric Schmidt‘s conversation with McKinsey director James Manyika about business culture, technology, and social issues.

Technology 85

Technology McKinsey Execution Video 85

Leading Blog

MARCH 31, 2016

The Cost Of Waiting by @scedmonds. How technology is creating a new world of work via @McKinsey. How technology is creating a new world of work via @McKinsey. What’s Your Organization’s Values Operating System? The Biggest Leap You’ll Ever Make : From Team Member to First-Time Manager by @JesseLynStoner.

Servant Leader 150

Servant Leader McKinsey Strategic Planning Open-book 150

Experience to Lead

AUGUST 27, 2024

In an era marked by rapid technological advancements, shifting work dynamics and the aftermath of a global pandemic, simply being the most knowledgeable person in the room is no longer enough. New trends and workplace dynamics are a constant source of disruption, with no signs of slowing down.

Osborne 52

Osborne Efficiency Training Environment 52

Eric Jacobson

NOVEMBER 3, 2022

When Marillyn Hewson of Lockheed Martin walked us through the lessons she learned as she responded to then President-elect Trump’s tweet to the American public that he felt F-35 costs were out of control, which wiped of $4 billion of market cap in a day, it was both gripping and profound.

CEO 122

CEO Banking Learning-by-Doing McKinsey 122

Skip Prichard

JULY 15, 2024

Decision Risk In the realm of decision-making, the most overlooked risk isn’t tied to economic shifts, technological advancements, or climate challenges. We’re bombarded by a modern environment that operates against us. In business, according to McKinsey, the average organization lifecycle is down from 61 years to 18 years.

Self-aware 78

Self-aware Environment Learning-by-Doing Market Segmentation 78

Eric Jacobson

MARCH 14, 2022

When Marillyn Hewson of Lockheed Martin walked us through the lessons she learned as she responded to then President-elect Trump’s tweet to the American public that he felt F-35 costs were out of control, which wiped of $4 billion of market cap in a day, it was both gripping and profound.

CEO 120

CEO Banking Learning-by-Doing McKinsey 120

Eric Jacobson

JUNE 23, 2022

When Marillyn Hewson of Lockheed Martin walked us through the lessons she learned as she responded to then President-elect Trump’s tweet to the American public that he felt F-35 costs were out of control, which wiped of $4 billion of market cap in a day, it was both gripping and profound.

CEO 83

CEO Banking Learning-by-Doing McKinsey 83

HR Digest

DECEMBER 8, 2020

A recent Mckinsey & Company survey shows that since 2015, America has seen only a modest growth in women’s well paid jobs representation in the corporate pipeline. They mostly operate out of grocery and drugstore pharmacies, others are employed in hospitals or in clinical settings. Operations Research Analyst.

Human Resources 52

Human Resources Chemicals Software Engineering 52

Eric Jacobson

JANUARY 18, 2023

When Marillyn Hewson of Lockheed Martin walked us through the lessons she learned as she responded to then President-elect Trump’s tweet to the American public that he felt F-35 costs were out of control, which wiped of $4 billion of market cap in a day, it was both gripping and profound.

CEO 65

CEO Banking Learning-by-Doing McKinsey 65

Eric Jacobson

DECEMBER 31, 2022

When Marillyn Hewson of Lockheed Martin walked us through the lessons she learned as she responded to then President-elect Trump’s tweet to the American public that he felt F-35 costs were out of control, which wiped of $4 billion of market cap in a day, it was both gripping and profound.

CEO 65

CEO Banking Learning-by-Doing McKinsey 65

Strategy Driven

JULY 8, 2019

But, the desire for instant gratification is also forcing logistics and transportation businesses to provide delivery options that are faster, more cost-effective, and convenient as well as offer increased flexibility to the customer. Operation Costs Have to Be Reduced. Inventory Planning Has Become Crucial. Conclusion.

Transportation 50

Transportation Parcell Supply Chain Management 50

Strategy Driven

JULY 13, 2011

Filled with in-depth insights from experts at McKinsey & Company, this reliable resource takes a much more qualitative approach to what the authors consider a lost art. Operating-cost productivity metrics might include the component costs for building an automobile or delivering a package, the rates of rework, and so forth.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

The Horizons Tracker

OCTOBER 30, 2019

The transformation of Silicon Valley from farmland into the center of the technological universe has been attracting envious looks from around the world for a generation or more. Consulting giant McKinsey recently argued that the talk about Asian economic hegemony has been largely underestimated. Digital dominance.

Marketing 45

Marketing McKinsey Innovation GDP 45

Chartered Management Institute

DECEMBER 2, 2013

At the C-suite, businesses need not only a data analytics strategy, but a data-analytics culture, researchers from McKinsey have concluded. It often helps if the executive in charge is not from IT, but from operations or marketing, and that there are close links with customer-facing and other operational roles. The reason?

Leadership Styles 83

Leadership Styles Human Capital Ethics McKinsey 83

CO2

APRIL 1, 2022

A recent survey conducted by McKinsey found that 42% of millennial and Gen Z consumers cited purpose as the primary reason they switched brands. After all, your business’s future success depends not only on the health and longevity of the community in which you operate — but also on the health of our entire world.

Mission Statement 78

Mission Statement Leadership Organization Core Competence 78

CO2

APRIL 1, 2022

A recent survey conducted by McKinsey found that 42% of millennial and Gen Z consumers cited purpose as the primary reason they switched brands. After all, your business’s future success depends not only on the health and longevity of the community in which you operate — but also on the health of our entire world. Ernst & Young.

Mission Statement 78

Mission Statement Leadership Organization Core Competence 78

Harvard Business Review

APRIL 5, 2017

The McKinsey Global Institute, in conjunction with FCLT Global, recently released research stating that long-term-oriented companies perform better than those that focus on short-term results. While a laudable effort in principle, measuring a company’s tendency to make myopic operating and investing decisions is fiendishly complex.

EPS 9

EPS Metrics Depreciation Short-term 9

Harvard Business Review

OCTOBER 17, 2018

New research from the McKinsey Global Institute simulates the potential global macroeconomic impact of five powerful technologies (computer vision, natural language, virtual assistants, robotic process automation, and advanced machine learning). We know that technologies often take a long time to diffuse and to deliver benefits.

GDP 10

GDP McKinsey Long-term Technology 10

Harvard Business Review

JANUARY 18, 2018

It seems beyond debate: Technology is going to replace jobs, or, more precisely, the people holding those jobs. Here are four ways to think about the people left behind after the trucks bring in all the new technology. ” The point of technology, she argues, is to boost productivity, not cut the workforce.

Creativity 15

Creativity Strategy Venture Capitalist McKinsey 15

Harvard Business Review

NOVEMBER 30, 2017

Even more striking, new research from the McKinsey Global Institute analyzes firm-level financial results and finds a stark contrast in performance between the biggest U.S. Many of the small and midsize manufacturers that did manage to survive kept going by cutting costs, which has led to stagnant wage growth. Even when large U.S.

Supply Chain 8

Supply Chain McKinsey Incentives Bottom-up 8

Harvard Business Review

JULY 9, 2018

But it’s particularly difficult for large, traditional firms , especially those which operate in consolidated, non-growth industries (think pulp and paper, steel, airlines) and which are often located away from the metropolitan areas where data scientists live. Seeing bottom-up initiatives through.

Bottom-up 9

Bottom-up Operations Training Efficiency 9

Harvard Business Review

SEPTEMBER 11, 2015

In-house strategy and consulting groups are growing in popularity , supplementing and increasingly winning business from traditional consulting firms such as McKinsey & Company, Boston Consulting Group and Bain & Company. We encourage groups to charge their full cost back to their “clients.”

Consultative 8

Consultative Team How To McKinsey 8

Harvard Business Review

JULY 19, 2018

A recent survey by Deloitte of “aggressive adopters” of cognitive technologies found that 76% believe that they will “substantially transform” their companies within the next three years. There probably hasn’t been this much excitement about a new technology since the dotcom boom years in the late 1990s.

Project 9

Project How To Technology ROI 9

Harvard Business Review

JUNE 10, 2016

Leading companies are experimenting with what these technologies can do for them, typically around transactional processes at early stages of the customer journey. And because “she” is connected to all the relevant systems, Amelia delivers results faster than a human operator. Operations in a Connected World.

Development 8

Development Technology Competitive Advantage Learning-by-Doing 8

Harvard Business Review

FEBRUARY 22, 2011

We were struck by the assumption made by an article in The McKinsey Quarterly this month. Thus, as the McKinsey Global Institute team states, and its analysis of 80 years of data shows, "over the long term. Yet, as obviously logical as that finding turns out to be, McKinsey was right to frame it as counterintuitive.

McKinsey 15

McKinsey Efficiency Long-term Analysis 15

Harvard Business Review

NOVEMBER 22, 2017

Increasing value in health care is a top priority for health systems, payers, and policy makers across the globe, as health care costs continue to escalate and consume an ever-greater proportion of national expenditures. Brandon Carrus, a senior partner at McKinsey & Co. Sensitivity to operations. A reluctance to simplify.

Health Care 8

Health Care Content Chief Information Officer Efficiency 8

Harvard Business Review

FEBRUARY 14, 2017

Yet workplace training is more necessary than ever, as technology and globalization continue to change the types of jobs that are available. Many measure cost per student. These metrics are useful but miss the big picture, in part because they mistake a program’s cost for its value. Some are excellent; others, not so much.

Metrics 11

Metrics TCO Training Cost-Benefit Analysis 11

Harvard Business Review

OCTOBER 10, 2017

A recent McKinsey report found that while 84% of corporate executives think innovation is key to achieving growth objectives, only 6% are satisfied with the innovation performance of their firm. Another pervasive reason is that senior executives are trained as operators, not innovators. That’s quite a mismatch. It’s not.

Innovation 8

Innovation P&L ROI Long-term 8

Harvard Business Review

DECEMBER 21, 2016

But, according to McKinsey research , only 16% of merger reorgs fully deliver their objectives in the planned time, 41% take longer than expected, and in 10% of cases, the reorg actually harms the newly-formed organization. As a part of your M&A plan, you should consider the benefits, costs, and timing of the reorg.

Process 8

Process McKinsey Due Diligence Cost 8

Harvard Business Review

JANUARY 12, 2018

Marketing and sales, manufacturing, recruiting (including people assessment), customer service, and support are all fields that can benefit from artificial intelligence according to McKinsey’s recent research. Companies are both operators and investors. The costs of AI-enabled tools are falling, and availability is rising.

Consultative 8

Consultative Strategy Advice McKinsey 8

Harvard Business Review

JANUARY 25, 2012

The data-driven have crafted the best strategies, uncovered wholly new markets, and kept operational costs low. Important as the technology and expertise may be, we find that most companies should focus first on high-quality data, process, people, and culture. The McKinsey report on Big Data suggests the U.S.

Organization 15

Organization Telecommunications McKinsey Price 15

Harvard Business Review

DECEMBER 14, 2015

At McKinsey, we are conducting our own research into the impact of automation on jobs and organizations and recently published a brief paper previewing some of our findings. These activities can be automated with currently demonstrated technology, completing the analysis more quickly and accurately than the manager ever could.

Osborne 8

Osborne Technology McKinsey Marketing 8

Harvard Business Review

JANUARY 31, 2013

First we see major shifts in demand: developing economies such as China and India are morphing from the world's source of low-cost manufacturing capacity to the world's best market opportunities. McKinsey has identified more than 20 distinct submarkets in China, for example. Innovations Are Changing The Way We Design Products.

Globalization 9

Globalization Supply Chain Pharmaceuticals McKinsey 9

Harvard Business Review

JANUARY 20, 2015

New research we conducted at the McKinsey Global Institute found that while this is a very tall order, it could be do-able. In the near term, improving operations and procurement is the most promising lever for higher productivity. It would take 80% faster productivity growth to fully compensate for the projected decline. We disagree.

Globalization 8

Globalization Productivity Products GDP 8

Harvard Business Review

MARCH 14, 2016

What links the world together has changed fundamentally — and for many companies, succeeding in this new operating environment will require rethinking many past decisions and assumptions. Recent research from the McKinsey Global Institute explores this new era of digital globalization. It’s gone digital.

Globalization 8

Globalization Supply Chain GDP Marketing 8